Technical Field Specialist

1 week ago


Belfast, United Kingdom HCLTech Full time

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI. Our team is dedicated to providing exceptional customer service and technical expertise in a fast-paced, client-facing environment.

">Job Summary

As a Technical Field Specialist with HCLTech, you will provide onsite IT support to clients, working closely with users, peers, and managers to resolve technical issues and improve overall service delivery. This role requires excellent communication skills, a strong understanding of Microsoft technologies, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Provide onsite IT support to clients, resolving technical issues and improving service delivery
  • Work closely with users, peers, and managers to identify and address technical needs
  • Collaborate with other IT teams to deliver smart-hands support and ensure seamless service delivery
  • Maintain knowledge of relevant product offerings, current support policies, and methods of support delivery
  • Develop and provide technical coaching and mentoring to other desktop services staff and company associates
  • Install new or upgraded hardware/software as assigned via service requests

Requirements:

  • Minimum two years experience in a deskside / field services / site support role
  • Good standard of spoken and written English
  • Experience of working with European or US-based multinational corporations, preferably financial services
  • Minimum experience 2+ years in field service support in a Microsoft technology environment (knowledge of Apple Mac support an advantage)
  • Ability to manually lift up to 15kg when moving and repositioning personal computers and ancillary equipment

Benefits:

  • Competitive salary range: $80,000 - $110,000 per annum
  • Ongoing training and professional development opportunities
  • Benefits package including health insurance, retirement plan, and paid time off

About Us:

HCLTech is a globally recognized leader in the Tech and IT industry, known for our commitment to innovation and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development.



  • Belfast, United Kingdom FMI Field Management Ireland Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Field Merchandising Specialist to join our team at FMI Field Management Ireland.This role involves driving to various retail stores, managing FMCG product displays, and maintaining stock levels. The ideal candidate will have a clean driving license, be familiar with technology, and possess...


  • Belfast, United Kingdom HCLTech Full time

    Job Summary: We are seeking a highly skilled Technical Field Support Specialist to join our team at HCLTech. As a member of our Field Services team, you will provide onsite IT support with excellent customer service, technical expertise, and timeliness in a client/3rd party environment.The ideal candidate will have a minimum of two years' experience in a...


  • Belfast, United Kingdom Rise Technical Recruitment Limited Full time

    Field Service Technician Job SummaryWe are seeking a skilled Field Service Technician to join our team at Rise Technical Recruitment Limited. The successful candidate will work across a local patch, completing servicing and technical repairs within a niche industry.The ideal candidate will have hands-on engineering experience or have worked as a Tradesperson...


  • Belfast, United Kingdom Fusion People Full time

    Job Overview:We are seeking a skilled Technical Field Support Specialist to join our team in Belfast. As an EPOS Systems Engineer, you will be responsible for providing expert technical support to retail stores in your coverage area.About the Role:This is a field-based position that requires excellent problem-solving skills and the ability to work...


  • Belfast, United Kingdom HCLTech Full time

    **About the Job:**We're looking for a skilled IT Support Specialist to join our team at HCLTech. As a Field Services team member, you'll provide onsite IT support to our clients, utilizing your technical expertise and excellent customer service skills to resolve complex issues efficiently.Salary: $90,000 - $120,000 per year**Key Responsibilities:**Resolves...


  • Belfast, United Kingdom HAYS Specialist Recruitment Full time

    Exciting Opportunity for a Seasoned Structural Technical ManagerHays Specialist Recruitment is partnering with a renowned construction firm to find an experienced Structural Technical Manager. Based in Antrim, this role will involve working closely with the design and technical teams to provide structural engineering input on tenders and design reviews. You...


  • Belfast, United Kingdom HAYS Specialist Recruitment Full time

    Job Title: PC Field Service SpecialistWe are seeking a highly skilled and experienced PC Field Service Technician to join our team. As a key member of our support staff, you will play a vital role in maintaining and supporting our clients' IT infrastructure. Key Responsibilities: Respond to service tickets in your regional queue and update ticket progress...


  • Belfast, United Kingdom Field Solutions Group Full time

    Company OverviewField Solutions Group is a rapidly expanding service provider dedicated to delivering top-notch solutions. Our team strives for excellence in every aspect of our business, from customer service to technical expertise. Job DescriptionWe are seeking an experienced Epos engineer to join our team as an Epos Device Support Specialist. As an ideal...


  • Belfast, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary">We are looking for a skilled Field Service Professional to join our team in Belfast, covering Londonderry and surrounding areas.">Key Responsibilities">">Providing technical support and maintenance services to clients">Working with Combustion/Gas equipment and ensuring optimal performance">Maintaining accurate records and...

  • Field Engineer

    2 weeks ago


    Belfast, United Kingdom HAYS Specialist Recruitment Full time

    Our client is looking for a PC Field Service Technician, where you'll play a crucial role in maintaining and supporting their customers' IT infrastructure. They are committed to delivering exceptional service and ensuring customer satisfaction. Key Responsibilities: Respond to service tickets in your regional queue and update ticket progress after each...

  • Field Engineer

    2 weeks ago


    Belfast, United Kingdom Hays Specialist Recruitment Full time

    Our client is looking for a PC Field Service Technician, where you'll play a crucial role in maintaining and supporting their customers' IT infrastructure.They are committed to delivering exceptional service and ensuring customer satisfaction.Key Responsibilities: Respond to service tickets in your regional queue and update ticket progress after each...


  • Belfast, United Kingdom Field Solutions Group Full time

    Field Solutions Group is a dynamic service provider, seeking an Epos Device Maintenance Expert to join our team. This exciting role offers a competitive salary of £35,000 - £45,000 per annum.Job Description:The successful candidate will be responsible for the service, maintenance, and networking of Epos equipment. This will include supporting customers and...


  • Belfast, United Kingdom Axiom Software Solutions Full time

    **Job Description**: Job title: Field Service Specialist Location: Belfast, UK Duration: 6+ month contract with Inside IR35 **Field** **Service Specialist**: **JOB SUMMARY** 1) Minimum five years experience in a deskside / field services / site support role 2) Good standard of spoken and written English 3) Experience of working with European or...


  • Belfast, United Kingdom GTS International Ltd Full time

    We are seeking a skilled Field Installation Specialist to join our dynamic team at GTS International Ltd. Located in Northern Ireland or flexible across the country, this role offers a competitive salary of £25,000 - £40,000 PA, with opportunities for overtime on weekdays and optional weekend work.As a Field Installation Specialist, you will be responsible...


  • Belfast, United Kingdom Hays Specialist Recruitment Full time

    Your new company Hays are working in partnership with a distinguished construction firm celebrated for its innovation, currently seeking a Structural Technical Manager.This leading company has built a strong reputation for delivering top-quality projects across various sectors.They are a major player in the industry with a diverse portfolio encompassing...


  • Belfast, United Kingdom HCLTech Full time

    Job SummaryWe are seeking a skilled IT Field Support Specialist to join our team at HCLTech. As an integral part of our Field Services team, you will provide onsite IT support with exceptional customer service, technical expertise, and timeliness in a client/3rd party environment.This role involves frequent contact with users, peers, and managers primarily...


  • Belfast, United Kingdom Reperio Human Capital Full time

    About UsReperio Human Capital is a leading recruitment agency in Belfast, specializing in IT talent acquisition. We're looking for a driven individual to join our team as an Technical Recruitment Specialist.This role involves managing your own niche market, focusing on the growth of the IT industry. You'll work closely with long-standing clients and IT...


  • Belfast, United Kingdom Ocho Full time

    Technical Training Specialist Job Summary:Ocho is seeking an experienced Technical Training Specialist to join our team and lead the delivery of technology-focused training courses in the capital markets space. As a Technical Training Specialist, you will be responsible for designing, developing, and delivering training programs that meet the needs of our...


  • Belfast, United Kingdom HCLTech Full time

    We are looking for a highly skilled Technical Field Service Representative to provide onsite IT support in a client/3rd party environment.As a member of our Field Services team, you will have frequent contact with users, peers, and managers primarily face-to-face as deskside support for service requests and on-site incident resolution.The ideal candidate...


  • Belfast, United Kingdom FMI Field Management Ireland Full time

    FMI Field Management Ireland is a leading field marketing agency, specializing in brand representation and retail solutions across various channels.Role OverviewWe are seeking a skilled Product Display Specialist to join our team. This part-time role will involve working with a well-known FMCG brand, ensuring exceptional product presentation and customer...