Senior Technical Security Specialist
4 days ago
Unlock a career in cutting-edge security solutions with Johnson Controls, a global leader in the Fire & Security sector.
We're seeking an experienced Servicing Engineer to join our high-performing ADT brand team.
This is an exceptional opportunity for a time-served engineer to work on a variety of security systems, including Intruder Alarms, CCTV & Access Control Systems.
As a key member of our team, you'll provide top-notch customer service and ensure that security systems are serviced to industry standards.
You'll have the autonomy to identify and rectify problems before they occur, making this a fantastic role for those who thrive in fast-paced environments.
The successful candidate will be part of a geographical region-based team, working closely with colleagues to achieve outstanding results.
What You Will Do- Provide exceptional customer service to internal and external customers, building strong relationships through effective communication.
- Service security devices safely and responsibly, minimizing risks and ensuring compliance with industry standards.
- Prioritize jobs efficiently, managing your time effectively to meet deadlines and deliver high-quality results.
- Accurately complete engineer work reports, handover certificates, and BSIA certificates as required.
- Familiarity with the Fire & Security industry, with a proven track record of success.
- A valid driving license and ability to lift and climb ladders safely.
- Previous experience working in a customer-facing environment, with excellent communication skills.
- Hold current relevant qualifications, such as 18th edition, NVQ, City and Guilds, or BTEC.
We offer a competitive basic salary with excellent additional earnings potential, as well as:
- Competitive overtime opportunities (averaging 450 hours per year).
- Generous callout payments – among the best in the industry.
- Travel Time (averaging 3% of basic salary).
- Engineering Commission scheme (averaging 7% of basic salary).
- Sales referral incentive scheme.
- Pension matching up to 7%.
- 25 days holiday plus bank holidays.
- Company vehicle, uniform, all PPE, tools, and ongoing training provided.
- Industry-leading Health & Safety and employee assistance program.
- Career progression opportunities through our newly introduced Engineering career ladder (2022).
- Average team length of service: 20+ years.
- The chance to become a valued member of our winning team.
- Staff referral scheme up to £2,000.
- Rewards & recognition programs.
We're proud to offer a supportive and collaborative work environment, with opportunities for growth and development. If you're passionate about delivering exceptional results and working with a leading company in the Fire & Security sector, we encourage you to apply.
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