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Business Support Lead

2 months ago

Metropolitan Borough of Solihull, United Kingdom We Manage Jobs(WMJobs) Full time
Business Support Lead - SEND

We are seeking an experienced Business Support Lead to join our Education Business Support Team in Solihull. As a key member of our team, you will be responsible for managing the administrative support for managers and specialist staff within our Specialist Inclusion Support Service (SISS) and Education Health and Care Plans (EHCPs) Team.

Key Responsibilities:
  • Lead a team of Business Support Officers to provide high-quality administrative support
  • Manage competing priorities and deadlines to ensure effective support
  • Collaborate with stakeholders to deliver excellent customer service
  • Develop and implement processes to improve efficiency and productivity
Requirements:
  • Relevant Level 3 qualification or equivalent experience
  • Experience in administration, including data analysis
  • Passion for delivering high-quality customer service
What We Offer:
  • Flexible working arrangements
  • Family and carer friendly policies
  • Access to the local authority Pension Scheme
  • Employee benefits, including staff discounts and Cycle 2 Work Scheme

We are committed to providing a supportive and inclusive work environment. If you are a motivated and experienced Business Support Lead looking for a new challenge, please apply today.