![Sureserve Group](https://contents.bebee.com/companies/gb/sureserve-group/avatar-PJ1hy.png)
Customer Service Liaison Specialist
4 hours ago
**Job Title:** Customer Service Liaison Specialist
**Location:** Nationwide (Remote)
**Salary:** £22,000 - £25,000 per annum
We are seeking a highly skilled and dedicated individual to join our dynamic team as a Customer Service Liaison Specialist. This role will play a vital part in maintaining strong relationships with our residents and ensuring the smooth operation of our services within local authorities and housing associations.
Responsibilities:
- Act as the first point of contact for resident enquiries, providing professional customer service support.
- Manage administrative duties with accuracy and efficiency, adhering to internal processes and policies.
- Coordinate efficiently with other teams and departments to resolve resident queries and concerns.
- Utilise IT systems competently for scheduling, reporting, and communication tasks.
- Support continuous improvement initiatives by identifying potential service enhancements.
Required Attributes:
- Exceptional attention to detail and administrative skills.
- Strong multitasking abilities to handle tasks concurrently.
- Resilient and capable of working under pressure with a solution-oriented mindset.
- Excellent organizational abilities to prioritize and manage workload efficiently.
- Proficient with IT systems, including MS Office Suite.
- Friendly and professional attitude in all interactions with team members and residents.
- Experience in customer service oriented roles.
- Effective communication skills, both written and verbal.
- Ability to maintain a high level of professionalism and confidentiality.
- A flexible and adaptable work ethic, ready to collaborate in a team setting.
What We Offer:
- Employee wellbeing programme, occupational health support, telephone support-counselling for staff.
- Service level awarded annual leave.
- Technical training and certifications relevant to the role.
- Enhanced Maternity & Paternity Packages.
- Dental & Healthcare cash plan.
- Cycle to Work Scheme.
- Electric Vehicle Leasing Scheme.
- Gender & Equality Working Group.
- Sureserve Academy- a platform for development, career progression.
- Employee Voice Programme.
- Social activities for all of our teams.
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
-
Customer Service Liaison Coordinator
4 hours ago
Lincoln, Lincolnshire, United Kingdom Sureserve Group Full timeRole OverviewThis is an exciting opportunity to join the Sureserve Group as a Resident Liaison Assistant Officer. As part of our dynamic team, you will play a crucial role in maintaining strong relationships with our residents and ensuring the smooth operation of our services within local authorities and housing associations.We are seeking a dedicated and...
-
Lincoln, Lincolnshire, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking an experienced Healthcare Liaison Specialist to join our team at Lincolnshire Partnership NHS Foundation Trust. As a key member of our Adult Learning Disability Service, you will play a vital role in ensuring that individuals with learning disabilities receive high-quality physical healthcare support.Main Responsibilities* Work...
-
Customer Service Specialist
6 hours ago
Lincoln, Lincolnshire, United Kingdom WSH Group Full timeJob Title: Customer Service SpecialistWe are seeking a Customer Service Specialist to join our team at the WSH Group.This part-time role involves providing exceptional customer service and contributing to the smooth operation of our dining facilities.Key Responsibilities:Ensuring excellent customer service by being attentive to guests' needs at every point...
-
Executive Chef Liaison
2 weeks ago
Lincoln, Lincolnshire, United Kingdom Compass UK & Ireland Full timeWe are seeking a highly skilled Executive Chef Liaison to join our team at Compass UK & Ireland. This is an exciting opportunity for a motivated and experienced professional to play a key role in creating exceptional food experiences for our clients.The successful candidate will be responsible for preparing and serving high-quality food, identifying...
-
Customer Sales Liaison
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Listers Full timeWe are seeking a professional customer service/sales person to play a key part in the continued growth of our internet sales division. Our ideal candidate will take enquiries generated by our Mercedes-Benz website and engage with customers in a courteous and efficient manner to ensure they receive the best customer experience.Key responsibilities...
-
Customer Service Claims Specialist
1 week ago
Lincoln, Lincolnshire, United Kingdom HomeLet Careers Full timeOverviewHomeLet Careers is seeking a skilled Customer Service Claims Specialist to join their team. This role involves managing the claims process from instruction to finalisation, providing advice and support to agents in a timely manner.Key ResponsibilitiesManage a portfolio of claims, adhering to relevant policies and Standard Operating processes.Deliver...
-
Customer Service Ambassador
7 hours ago
Lincoln, Lincolnshire, United Kingdom Subway Full timeCareer OpportunityAs a Subway Sandwich Specialist, you'll have the chance to develop your skills and knowledge in food preparation, customer service, and sales. With our comprehensive training program, you'll be equipped to succeed in this role and take on new challenges.Key responsibilities include:Preparing and presenting high-quality sandwichesMaintaining...
-
Customer Service Specialist
3 months ago
Lincoln, Lincolnshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Lincoln, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Specialist
4 weeks ago
Lincoln, Lincolnshire, United Kingdom Pearson Full timeCompany OverviewPearson VUE is a pioneer in the computer-based testing industry, delivering high-stakes exams globally through its network of Test Centres. Our leadership in assessment is driven by collaborative partnerships with leading clients across various sectors.Job DescriptionThis permanent role involves supporting test-taking candidates at our...
-
Council Resident Liaison Officer
3 weeks ago
Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full timeThe City of Lincoln Council is an exciting place to work, offering a unique opportunity for a Council Resident Liaison Officer to join our Resident Involvement Team.This dynamic role requires the successful candidate to engage with and support tenants and leaseholders, ensuring their voices are heard in service planning and delivery.Key responsibilities...
-
Customer Experience Specialist
2 months ago
Lincoln, Lincolnshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are looking for a talented Customer Experience Specialist to deliver exceptional customer service and support. The successful candidate will have a strong ability to communicate effectively, work independently, and as part of a team.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding...
-
Customer Service and Sales Professional
3 hours ago
Lincoln, Lincolnshire, United Kingdom Listers Full timeKey ResponsibilitiesWe are looking for a highly motivated and results-driven individual to play a pivotal role in the expansion of our online sales division.As a Sales and Customer Experience Specialist, you will be responsible for engaging with customers who have enquired about our Mercedes-Benz products through our website, providing exceptional service,...
-
Animal Feed Processing Specialist
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full timeJob OverviewWe are seeking an experienced Animal Feed Processing Specialist to join our team at Quality Service Recruitment. The successful candidate will be responsible for processing animal feed safely and efficiently, ensuring high-quality products for our customers.Key ResponsibilitiesProcess animal feed through milling and extrusion, drying, and coating...
-
Customer Engagement and Growth Specialist
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Dack Motor Group Full timeJob OpportunityCustomer Engagement and Sales SpecialistJob SummaryWe are seeking a highly skilled Sales Consultant to join our team at Dack Motor Group. The ideal candidate will have excellent communication skills, a strong analytical mindset, and the ability to engage with customers and drive business growth.Key ResponsibilitiesEngage with existing and new...
-
Sales and Customer Experience Specialist
8 hours ago
Lincoln, Lincolnshire, United Kingdom Listers Full timeAbout the RoleWe are seeking a highly skilled customer service and sales professional to contribute to the growth of our online sales division at Listers.As a Sales and Customer Experience Specialist, you will be responsible for engaging with customers who have enquired about our Mercedes-Benz products through our website, providing exceptional service, and...
-
Manufacturing Line Specialist
4 days ago
Lincoln, Lincolnshire, United Kingdom Quality Service Recruitment Full timeAbout the OpportunityWe are seeking an experienced Manufacturing Line Specialist to join our team in Lincoln. This is a fantastic opportunity for someone who is passionate about manufacturing and wants to be part of a dynamic and growing business.Job DescriptionThis is a key role that will involve operating machinery and equipment, ensuring compliance with...
-
Resident Engagement Specialist
4 hours ago
Lincoln, Lincolnshire, United Kingdom Sureserve Group Full timeJob DescriptionThe Resident Liaison Assistant Officer will act as an integral member of our customer service team, delivering outstanding support and problem-solving services to residents. This role requires balance, efficiency, and administrative excellence within a fast-paced environment.The successful candidate will be responsible for managing...
-
Customer Service Retailer
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Booker Group Full timeBooker Wholesale is recruiting a Customer Service Retailer to join our team.The successful candidate will work in a retail environment, providing exceptional customer service and ensuring a positive shopping experience. We offer a competitive salary of £25,000 per annum, paid bi-weekly.As a Customer Service Retailer, you'll be responsible for maintaining...
-
Technical Customer Support Specialist
1 week ago
Lincoln, Lincolnshire, United Kingdom EE Full timeJob SummaryEE is seeking a skilled Technical Customer Support Specialist to join its team in providing exceptional customer service. This full-time role based at BT Call Centre involves resolving technical issues related to broadband services.We offer a competitive salary of £25,267 and a range of benefits, including online GP access, paid carer's leave,...
-
Customer Service Representative
3 weeks ago
Lincoln, Lincolnshire, United Kingdom Westlake Ace Hardware Full timeAbout Westlake Ace HardwareAce Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located...