Luxury Hotel Concierge Assistant

2 days ago

London, Greater London, United Kingdom The May Fair Hotel Full time

About The May Fair Hotel

The May Fair Hotel is part of Edwardian Hotels London, a collection of hotels and restaurants that pride themselves on delivering exceptional experiences to their guests.

As a Door Person at The May Fair Hotel, you will be an integral part of our Concierge Team, responsible for providing excellent service to our guests during their stay. This includes assisting with taxi bookings, luggage, and general enquiries.

We are looking for someone with current experience in a 5 Star hotel environment within London, as well as local area knowledge. Excellent communication skills, both verbal and written, are essential for this role.

What We Offer

  • A competitive salary of £22,000 per annum, making you one of the highest paid Door Persons in the industry.
  • 28 days holiday per annum, including Bank Holidays, increasing with long service.
  • Complimentary hot meals, salad bar, and unlimited beverages provided daily.
  • A Recommend a Friend Scheme of up to £500 per friend recommended.
  • Annual complimentary night stays within our hotels.
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family, and their friends.
  • Access to a discount platform for all popular stores and outlets.
  • Auto enrolment into our company pension scheme.
  • Regular social events across all hotels.
  • Annual company recognition events held in January each year.
  • Wellbeing champions across all of our hotels.
    • Access to our company doctor for medical appointments and occupational health support.
    • Access to our online learning platform, Edwardian Academy.
    • Opportunities for promotion and a wide range of training programs to support your development.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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