Duty Manager
4 weeks ago
We are seeking a highly motivated and experienced Duty Manager to join our team at Places Leisure. As a Duty Manager, you will be responsible for the day-to-day management of our leisure centre, ensuring that our customers receive an exceptional experience.
Key Responsibilities:
- Manage and supervise a team of staff to deliver excellent customer service and ensure the smooth operation of the centre.
- Develop and implement strategies to drive membership sales and customer engagement.
- Monitor and report on centre performance, identifying areas for improvement and implementing changes as necessary.
- Represent Places Leisure at local events and meetings, promoting our brand and services.
- Ensure compliance with health and safety regulations and company policies.
About You
We are looking for a candidate with:
- Previous experience in a supervisory or management role within a leisure facility.
- Excellent customer service and leadership skills.
- A NPLQ qualification.
- A flexible approach to work, including evenings, weekends, and public holidays.
What We Offer
We offer a comprehensive benefits package, including:
- Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors.
- A bonus scheme for all colleagues at 2%.
- Flexible working, including part-time working, shift work, and more.
- An opportunity to purchase additional annual leave.
- Lots of opportunity to access ongoing personal learning and development.
- Access to our Company Pension scheme.
- Cashback plan for healthcare costs – up to £500 saving per year.
- Discounts of up to 50% on activities, centre shop, and cafes.
- Extra perks, including huge discounts and offers from shops, cinemas, and much more.
How to Apply
If you meet the criteria and are ready to take the next step in your career, click apply. You will be redirected to our careers site, where you can discover more about the role, read a full job description, and apply directly to us.
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