Duty Manager

4 weeks ago


Kingston upon Thames, Greater London, United Kingdom Places Leisure Full time
About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Places Leisure. As a Duty Manager, you will be responsible for the day-to-day management of our leisure centre, ensuring that our customers receive an exceptional experience.

Key Responsibilities:

  • Manage and motivate a team of staff to deliver excellent customer service
  • Ensure the smooth operation of the leisure centre, including managing budgets and resources
  • Develop and implement strategies to drive membership sales and customer engagement
  • Represent Places Leisure at local events and community meetings
  • Collaborate with other departments to achieve business objectives

About You

We are looking for a candidate with:

  • Previous experience in a supervisory or management role within a leisure facility
  • Excellent customer service and leadership skills
  • A NPLQ qualification
  • A flexible approach to work, including evenings, weekends, and public holidays

What We Offer

We offer a comprehensive benefits package, including:

  • Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors
  • A bonus scheme for all colleagues at 2%
  • Flexible working, including part-time working, shift work, and more
  • An opportunity to purchase additional annual leave
  • Lots of opportunity to access ongoing personal learning and development
  • Access to our Company Pension scheme
  • Cashback plan for healthcare costs – up to £500 saving per year
  • Discounts of up to 50% on activities, centre shop, and cafes
  • Extra perks, including huge discounts and offers from shops, cinemas, and much more

How to Apply

If you meet the criteria and are ready to take the next step in your career, click apply. You will be redirected to our careers site, where you can discover more about the role, read a full job description, and apply directly to us.


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