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E-Commerce Operations Specialist

2 months ago

Radstock, Bath and North East Somerset, United Kingdom Riverside Recruitment Full time

Position Overview
Riverside Recruitment is seeking an E-Commerce Operations Specialist to enhance our Client's expanding online business.

Candidates must be UK residents living in the vicinity. Please note that sponsorship for international applicants is not available.

Key Benefits include:

  • Competitive salary ranging from GBP25k to GBP27k based on experience
  • Work within a small, dynamic company
  • Opportunity for hybrid working arrangements
  • Friendly and relaxed team environment
  • Convenient working hours (8.30am to 4.30pm / 9am to 5pm, Monday to Friday)

Responsibilities:

You will play a crucial role in enhancing our Client's online retail presence. The successful candidate will oversee various facets of e-commerce operations to guarantee a smooth online shopping experience for customers.

  • Manage Amazon Marketplace, including crafting keyword-rich product descriptions, executing promotional campaigns, engaging with customer feedback, and staying updated on Amazon policies and trends.
  • Oversee B2C platforms such as eBay, Etsy, and the company website.
  • Handle customer service inquiries, returns, and complaints.
  • Collaborate with the marketing team to strengthen brand management.
  • Analyze and report on sales data and trends to enhance performance.

Requirements:

  • Minimum of 12 months of professional experience with Amazon Marketplace and direct-to-consumer e-commerce platforms.
  • Familiarity with SEO, PPC, and digital marketing strategies.
  • Proficient in Amazon Seller Central, eBay, WooCommerce, and Google Analytics.
  • Excellent communication, analytical, and problem-solving abilities.
  • Must be a UK resident with the right to work in the UK.

If you are enthusiastic about the e-commerce sector, we encourage you to consider this opportunity.

Riverside Recruitment operates as an Employment Agency in relation to this position.