Resident Services Coordinator

4 weeks ago


Newbury, West Berkshire, United Kingdom Cobalt Recruitment Full time

About the Role

Cobalt Recruitment is assisting a leading Build to Rent business in their search for a Resident Services Coordinator for a new luxury development in Newbury, Berkshire.

This is a unique opportunity for someone who is passionate about delivering exceptional customer service and has experience of working in a customer-facing role. The ideal candidate will be responsible for supporting the General Manager in the day-to-day management of the operations of the site, managing the site team, and delivering exceptional customer service to all residents.

Salary: Up to £32,000 per annum.

Key Responsibilities

  • To support the General Manager in the day-to-day management of the operations of the site
  • To manage the site team, including managing working rotas
  • To deliver exceptional customer service to all residents
  • To work with the lettings function to maintain high occupancy levels

Requirements

  • Demonstrable experience of working in customer-facing role; hospitality/property/customer service background
  • Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site
  • Excellent communication skills, including written and verbal English and numeracy
  • A flexible approach, dedication to working well in a team

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