Team Leader

1 week ago

Grays, Thurrock, United Kingdom Hotel Chocolat Full time

Assistant Store Manager Role at Hotel Chocolat

We're looking for an enthusiastic retail leader to support and lead our store team alongside the Store Manager. Our stores are open seven days a week, so you'll need to be flexible to meet the needs of our store opening times.

You'll be a people-focused and confident leader with a passion for our products and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer.

  • Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.

You'll thrive in a seasonally busy environment with a passion for chocolate, our brand, and for giving the best service to our guests. Enjoy a competitive salary, incentives based on performance, and a range of staff discounts, including 50% off our chocolate, 70% off a stay in our Hotel in St Lucia, and flexible working options.

We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.

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