Retail Team Leader
6 days ago
ELEMIS is a pioneering British brand in the spa and skincare industry, rapidly expanding globally with presence in over 45 countries.
Job SummaryWe are seeking a skilled Retail Team Leader to manage our retail store team and drive sales of Elemis treatments and products. As a key member of our team, you will be responsible for delivering exceptional customer service, leading a high-performing team, and maintaining a clean and well-presented retail environment.
Key Responsibilities:- Sales Performance: Proactively drive sales growth, meet personal targets, and strive to exceed set targets.
- Team Management: Lead, support, and develop a small team within your retail store by monitoring performance, assessing individual needs, and ensuring Company standards are maintained.
- Customer Service: Maintain the highest standards of cleanliness, hygiene, and presentation at the retail counter, site, and treatment areas.
- Product Knowledge: Assist in ongoing product knowledge and retail training for the team.
- NQV Level 2 in Beauty Therapy or equivalent qualification
- Good level of UK/European education or equivalent
- Experience in a similar retail/store role and industry
- Experience supervising and managing a team
- Proven sales record
- Practical work experience in conducting treatments
- Good level of computer literacy in Microsoft Word and Excel
- Previous experience working with a professional brand
- Generous Staff Discount on all ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products
- Excellent well-being policies, including enhanced Maternity & Paternity policies, Income Protection, Life Assurance, and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Private Medical Insurance
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
ELEMIS offers a competitive salary, commensurate with experience, along with excellent benefits and career development opportunities.
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