Retail Team Leader

6 days ago


Grays, Thurrock, United Kingdom ELEMIS Full time
About Us

ELEMIS is a pioneering British brand in the spa and skincare industry, rapidly expanding globally with presence in over 45 countries.

Job Summary

We are seeking a skilled Retail Team Leader to manage our retail store team and drive sales of Elemis treatments and products. As a key member of our team, you will be responsible for delivering exceptional customer service, leading a high-performing team, and maintaining a clean and well-presented retail environment.

Key Responsibilities:
  • Sales Performance: Proactively drive sales growth, meet personal targets, and strive to exceed set targets.
  • Team Management: Lead, support, and develop a small team within your retail store by monitoring performance, assessing individual needs, and ensuring Company standards are maintained.
  • Customer Service: Maintain the highest standards of cleanliness, hygiene, and presentation at the retail counter, site, and treatment areas.
  • Product Knowledge: Assist in ongoing product knowledge and retail training for the team.
Requirements:
  • NQV Level 2 in Beauty Therapy or equivalent qualification
  • Good level of UK/European education or equivalent
  • Experience in a similar retail/store role and industry
  • Experience supervising and managing a team
  • Proven sales record
  • Practical work experience in conducting treatments
  • Good level of computer literacy in Microsoft Word and Excel
  • Previous experience working with a professional brand
What We Offer:
  • Generous Staff Discount on all ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products
  • Excellent well-being policies, including enhanced Maternity & Paternity policies, Income Protection, Life Assurance, and more
  • Generous Holiday Allowance, increasing with length of service
  • Company Pension Scheme
  • Bonus/Commission Scheme
  • Healthcare Cash Plan (with Dental)
  • Private Medical Insurance
  • Employee Assistance Programme for all Associates and their families
  • Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
Estimated Salary: £30,000 - £40,000 per annum, depending on experience

ELEMIS offers a competitive salary, commensurate with experience, along with excellent benefits and career development opportunities.


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