Customer Experience Associate

1 day ago


Winchester, Hampshire, United Kingdom Sodexo Full time
Customer Experience Associate

We are seeking a highly skilled Customer Experience Associate to join our team at Sodexo. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that all customers receive a positive experience.

The ideal candidate will have a passion for delivering exceptional customer service and a strong attention to detail. You will work closely with our kitchen staff to ensure that all orders are fulfilled promptly and accurately.

About the Role:

  • Prepare and serve a variety of coffee and tea beverages to our Armed Forces Personnel
  • Take customer orders and handle cash register transactions
  • Maintain a clean and organized workspace
  • Follow health and safety sanitation guidelines
  • Engage with customers, providing exceptional service and answering any questions
  • Assist with inventory management and restocking supplies

Requirements:

  • Positive attitude, professionalism, and respect for others
  • Basic food-handling skills
  • Previous experience as a Barista
  • Strong customer service skills
  • Ability to work well in a team
  • Driving license and own vehicle is desirable for commute, due to remote location and lack of public transport available

Benefits:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan.
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment.
  • Competitive compensation.
  • Full training and full protective uniform supplied.


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