Exceptional Customer Experience Expert

3 days ago


Winchester, Hampshire, United Kingdom WESTBOURNE MOTORS Full time
Customer Service Role Overview:

We are seeking a skilled Customer Service Representative to join our team at WESTBOURNE MOTORS. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.

With a focus on delivering tailored solutions that meet customers' unique needs, you will work closely with internal teams to provide accurate and timely information to customers. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are committed to delivering outstanding results.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a professional and empathetic manner.
  • Collaborate with internal teams to provide accurate and timely information to customers.
  • Identify opportunities to improve customer satisfaction and implement changes to drive business growth.
Requirements:
  • 3+ years of experience in customer-facing roles.
  • Demonstrated ability to work in a fast-paced environment and handle multiple priorities simultaneously.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to resolve complex issues efficiently.
Salary Information:$45,000 - $55,000 per year, depending on experience.

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