Customer Experience Engineer

14 hours ago


Winchester, Hampshire, United Kingdom BT Group Full time
About the Position

We are looking for a highly motivated Customer Experience Engineer to join our team. As a Customer Experience Engineer, you will be responsible for delivering exceptional customer experiences through technical support and solutions implementation. You will work independently in the field, traveling to client sites to resolve technical issues and provide training.

Main Responsibilities
  • Deliver exceptional customer experiences through technical support and solutions implementation.
  • Travel to client sites to resolve technical issues and provide training.
  • Develop and implement solutions to meet customer needs.
  • Work closely with internal teams to resolve technical issues.
Requirements
  • GCSEs at grades 4-9 (C or above) in English and Maths.
  • A full manual driving licence with no more than six points.
  • No prior security clearance is required, but may be necessary for certain roles.

The salary for this role is £27,000 - £33,000 per annum, depending on experience.



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