Internal Sales Engineer
6 days ago
We are seeking a highly skilled Internal Sales Engineer to join our team at HVAC - FläktGroup UK. As a key member of our sales team, you will play a crucial role in supporting our external Sales Engineers in generating quotations and converting them into orders within our business area.
Key Responsibilities- Generate quotations for our portfolio of HVAC products, including fans, air handling units, and chillers, for various business types such as mechanical consultants, contractors, local authorities, end-users, and design build contractors.
- Respond to customer inquiries in a prompt and professional manner, providing accurate and relevant information to ensure exceptional customer service.
- Provide technical information and advice to customers and colleagues as required, leveraging your knowledge of HVAC products and systems.
- Pass confirmed orders through to our Contracts Department in a concise and orderly manner, ensuring timely and budget-friendly delivery of contracts to customers.
- Liaise with our global offices and manufacturing facilities to obtain and share relevant information, promoting a collaborative and efficient sales process.
- An engineering or technical qualification is preferred, but not essential. You must demonstrate a strong understanding of technical products, particularly fans and air handling units.
- Proven experience as an administrator, with excellent organizational skills and the ability to work independently in a fast-paced office environment.
- Experience working in a sales office environment, selling HVAC products to consultants and contractors.
- Strong persuasion, presentation, and communication skills, with the ability to build strong relationships with customers and colleagues.
- Strong team working capabilities, with a willingness to encourage a team approach to all practices and activities.
- Strong IT skills, with proficiency in MS Office software and web-based applications.
- Strong interpersonal skills, with a proven track record of working within teams and liaising with clients.
- Ability and willingness to learn about and share knowledge of other products and applications.
- Competitive salary
- 25 days holiday (plus bank holidays)
- Pension scheme
- Life assurance scheme
- Cycle to work scheme
- Long service awards
- Employee assistance programme and access to mental health support
- Learning and development opportunities
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