Strategic Resilience Leader

4 weeks ago

London, Greater London, United Kingdom ION Full time
About the Role

We are seeking a highly experienced Strategic Resilience Leader to join our team at ION. As a key member of our Operational Resilience function, you will be responsible for building and operating the crisis management program across the ION Markets group.

Key Responsibilities:
  • Play a leading role in crisis and issues management for the ION Markets when high-profile issues arise.
  • Develop proactive strategies to protect the company from potential threats, including monitoring, reporting, and scenario planning.
  • Oversee the production of regular crisis risk reports that provide data-driven insights to leadership.
  • Be on-call to handle crisis situations whenever they break.
  • Produce action plans and other deliverables, such as post-incident reviews and exercising.
  • Support the development of proactive strategies to mitigate and manage company-wide risks throughout the incident management process.
  • Create frameworks and materials to facilitate effective decision-making in crisis situations.
  • Utilize software to manage exercising and crisis situations.
  • Prepare and educate the Executive Leadership Team on crisis management principles and plan awareness.
  • Contribute to horizon scanning, scenario, and strategic risk analysis to identify, quantify, evaluate, and plan for potential future reputation and policy risks within the context of the company strategy and positioning.
Requirements:
  • Experience in all aspects of incident and crisis management.
  • Prior experience advising and managing issues for large, complex multinational organizations.
  • Experience managing fast-paced crises driven by technical issues and traditional/social media events.
  • Experience using analytics tools that manage, measure, and monitor crises.
  • A proven track record of developing and implementing practical risk management processes and frameworks.
  • A track record of proactively identifying next-horizon reputation and regulatory risks and informing and influencing change within organizations to reduce the risk of crises emerging.
  • A track record of developing complex crisis management exercises across all levels of management and senior management.

The successful candidate will have a strong strategic thinking ability, with the skill set to see the bigger picture and understand the nuances and details across different parts of the company.

About Us:

ION is a diverse group of visionary innovators providing trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. We've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

We're proud to work with over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks. Our ever-expanding global footprint, cutting-edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.

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