Digital Commerce CX Strategist

3 weeks ago


London, Greater London, United Kingdom ManpowerGroup Full time
Job Title: Digital Commerce CX Strategist

In this role, you will drive continuous improvement in online Consumer Experience (CX) for ManpowerGroup's digital commerce platform as the Digital Commerce CX Strategist – Global eCommerce.

About the Role:
You will establish data-driven priorities to enhance user experience across our digital platforms. This involves preparing and sharing CX performance results, emphasizing improvements and regressions. Additionally, you will identify and quantify CX opportunities, calculating potential uplift and providing actionable recommendations. Your collaboration with key stakeholders will facilitate seamless communication and decision-making.

Requirements:
This position requires strong coordination skills to manage cross-functional teams. You should have technical proficiency in Google Analytics, Glassbox / SessionCam, Jira & Confluence. An analytical mindset is necessary to relate data to web CX/UX best practices. Excellent collaboration and language skills are also required.

Salary and Benefits:
The estimated annual salary for this role is £95,000 based on location and industry standards. Other benefits include competitive compensation, comprehensive health insurance, and a generous 401(k) plan.

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