Credit Controller Specialist

4 weeks ago


London, Greater London, United Kingdom Evelyn Partners Full time

Job Title: Credit Controller Specialist

Job Summary:

We are seeking a highly skilled Credit Controller Specialist to join our team at Evelyn Partners. As a Credit Controller Specialist, you will be responsible for providing high-volume client credit control services, primarily using telephone calls to contact and secure payment promises from clients.

Key Responsibilities:

  • Provide a high-volume client credit control service, primarily using telephone calls to contact and secure payment promises from clients.
  • Daily review of all payment promises, prompt following up of any broken arrangements.
  • Monthly visits to regional Evelyn Partners office locations for one-to-one reviews with local Partners/Head of Office to ensure appropriate credit control activity and co-ordination of action.
  • Comprehensive credit control of own portfolio to ensure all overdue debtors are appropriately followed up each month.
  • Raise, record and follow up on all client disputes on own debtor portfolio, escalating overdue resolutions to Head of Business/Line Management as appropriate.
  • Recommend appropriate Bad Debt Provision requirements to Line Manager.
  • Provide comprehensive reporting on own portfolio of debtors, regarding payment promises, client query status and "Partner Resolving" situations to Line and Operational management.
  • Preparing submissions to external lawyers/collection agency for enforcement.

Requirements:

  • Credit Control experience within a Professional Services firm.
  • High volume environment of up to 1,000 client portfolios.
  • Thorough working knowledge of MS Word and Excel.
  • Strong attention to detail.

Qualifications:

  • Strong academic record, educated to A level or equivalent.
  • ICM or similar professional Credit Management qualification desirable.

Competencies:

  • Target Driven to succeed in a competitive environment.

Additional Information:

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process.



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