Credit Controller Specialist
4 weeks ago
Job Title: Credit Controller Specialist
Job Summary:
We are seeking a highly skilled Credit Controller Specialist to join our team at Evelyn Partners. As a Credit Controller Specialist, you will be responsible for providing high-volume client credit control services, primarily using telephone calls to contact and secure payment promises from clients.
Key Responsibilities:
- Provide a high-volume client credit control service, primarily using telephone calls to contact and secure payment promises from clients.
- Daily review of all payment promises, prompt following up of any broken arrangements.
- Monthly visits to regional Evelyn Partners office locations for one-to-one reviews with local Partners/Head of Office to ensure appropriate credit control activity and co-ordination of action.
- Comprehensive credit control of own portfolio to ensure all overdue debtors are appropriately followed up each month.
- Raise, record and follow up on all client disputes on own debtor portfolio, escalating overdue resolutions to Head of Business/Line Management as appropriate.
- Recommend appropriate Bad Debt Provision requirements to Line Manager.
- Provide comprehensive reporting on own portfolio of debtors, regarding payment promises, client query status and "Partner Resolving" situations to Line and Operational management.
- Preparing submissions to external lawyers/collection agency for enforcement.
Requirements:
- Credit Control experience within a Professional Services firm.
- High volume environment of up to 1,000 client portfolios.
- Thorough working knowledge of MS Word and Excel.
- Strong attention to detail.
Qualifications:
- Strong academic record, educated to A level or equivalent.
- ICM or similar professional Credit Management qualification desirable.
Competencies:
- Target Driven to succeed in a competitive environment.
Additional Information:
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.
We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process.
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