Customer Demand Analyst
4 weeks ago
We are seeking a highly skilled Customer Demand Analyst to join our Demand Planning team on a full-time, permanent basis. The successful candidate will be based at our Ashford office and will be responsible for creating and maintaining system-generated forecasts for a defined area of responsibility.
Key Responsibilities- Develop and maintain accurate and reliable demand forecasts for customers and products.
- Analyze sales history, seasonal trends, and forthcoming events to generate optimal demand signals.
- Collaborate with other teams to drive good communication and improvements in the demand forecast signal.
- Communicate changes to the forecast to supply chain colleagues.
- Conduct root cause analysis to establish underlying causes of KPI shortfalls and implement improvement plans.
- Support the governance of customer insights and business intelligence.
- Contribute to projects in Demand Planning and around the business as required.
We are looking for an experienced professional with a strong background in fast-paced FMCG Supply Chain positions. The ideal candidate will possess high numeracy, analytical, and problem-solving skills, with a detailed understanding of Excel, particularly pivot tables, v-lookups, SQL, and Power Query. Excellent communication and customer service skills are essential, as well as the ability to work with all stakeholders in the business.
What We Offer- A competitive salary.
- Generous holiday allowance, with the option to purchase up to 5 additional holiday days.
- Pension scheme.
- Hybrid working contract.
- Huge discounts on food and award-winning products through our staff shop.
- Discounts on cinema tickets, shopping, and earn cashback on purchases through Sodexo.
- Recognition awards and incentives.
- Career progression opportunities within Sysco, the world's leading foodservice business.
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