Customer Service Lead
3 weeks ago
We are seeking a talented individual to lead our Customer Service team at the Volvo branch in Inverness. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.
About the Role
Estimated salary: £30,000 - £40,000 per annum, depending on experience
We offer a competitive benefits package, including 33 days' holiday allowance, generous retail discounts, private healthcare, and Simplyhealth.
Key Responsibilities
* Lead the Customer Service team in Inverness to achieve excellent customer satisfaction ratings
* Collaborate with colleagues to ensure seamless communication and a high-quality customer experience
* Work closely with sales teams to understand customer needs and preferences
Requirements
* Strong leadership and communication skills
* Excellent customer service skills and ability to build strong relationships with customers
* Ability to work independently and as part of a team
* Basic IT skills and knowledge of CRM systems preferred
Why Choose Us?
We offer a supportive and inclusive work environment, where you can grow and develop your career. You will have the opportunity to work with a diverse range of customers and colleagues, and contribute to the success of our business.
-
Customer Service Observer
2 weeks ago
Inverness, Highland, United Kingdom Customer Perceptions Ltd Full timeAt Customer Perceptions Ltd, we are seeking skilled and observant individuals to join our Mystery Shopper team across all areas of Scotland.We offer flexible working hours to suit your needs. As a Mystery Shopper, you can earn an estimated hourly rate of £24 based on our per-shop fee structure.To excel in this role, you will require:Strong observational...
-
Customer Service Ambassador
3 weeks ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeWe are currently looking for a Customer Service Executive to create an outstanding customer experience in our Inverness Peugeot branch.Why Choose Us?We offer 33 days' holiday allowance with room to growOur employees enjoy generous retail discountsYou will receive private healthcare and access to a GP 24/7 through SimplyhealthThe successful candidate will be...
-
Customer Service Representative
3 weeks ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeJob OverviewWe are seeking an exceptional Customer Service Executive to deliver outstanding customer experiences in our Inverness Peugeot branch.About the RoleThis is a fantastic opportunity for individuals who enjoy working with customers, providing excellent support and guidance to help them achieve their goals.The ideal candidate will have excellent...
-
Customer Service Ambassador
4 weeks ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeWe are seeking highly skilled and motivated Customer Service Executives to join our team at Arnold Clark Inverness Peugeot branch.About Us:As a leading car retailer, we pride ourselves on delivering exceptional customer experiences that exceed expectations.Our comprehensive compensation package includes a competitive salary of £25,000 - £35,000 per annum,...
-
Customer Service Representative
2 weeks ago
Inverness, Highland, United Kingdom Lowe's Full timeAbout Lowe'sLowe's is a leading home improvement retailer, dedicated to providing customers with the products and services they need to enhance their homes and communities.As a Customer Service Associate/Loader at Lowe's, you will be an essential part of our team, delivering quality customer service and maintaining a clean, safe, and stocked store...
-
Customer Service Representative
2 months ago
Inverness, Highland, United Kingdom Tesco Partners Full time**About the Role:**We are seeking a dedicated and enthusiastic individual to join our team as a Sales Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.About Us:Tesco Partners is committed to providing an inclusive and supportive work environment...
-
Customer Experience Lead
2 weeks ago
Inverness, Highland, United Kingdom Sofology Full timeWe're seeking a Customer Experience Lead to join our team at Sofology, where you'll play a key role in ensuring every customer has an exceptional shopping experience.You'll work closely with our sales team to understand customer needs and preferences, using this insight to drive sales and improve customer satisfaction.Key responsibilities include:Coaching...
-
Customer Service Professional
3 weeks ago
Inverness, Highland, United Kingdom Rubix Full timeAre you looking to grow your career in sales and contribute to industry-leading change?Rubix is seeking a dynamic Sales Assistant to join our team based in Inverness.Candidates should carefully review all aspects of this job advert before making their application.This is a varied role with plenty of room for growth and development. You will build and develop...
-
Retail Experience Collector
3 weeks ago
Inverness, Highland, United Kingdom Customer Perceptions Ltd Full timeCustomer Perceptions Ltd is recruiting Mystery Shoppers for various locations throughout Scotland.This position offers flexible working hours and a competitive hourly rate of approximately £24, based on our shop-by-shop fee structure.To succeed as a Mystery Shopper, you will need:Excellent observation skillsThe ability to identify outstanding customer...
-
Outstanding Customer Service Professional
3 weeks ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeAbout UsWe're Arnold Clark, a leading car retailer with a commitment to excellence. As a Customer Service Executive, you'll play a vital role in delivering exceptional experiences to our customers.Whether it's helping customers find their perfect vehicle or resolving any issues they may have, you'll be at the forefront of providing outstanding service. Your...
-
Customer Service Representative
3 weeks ago
Inverness, Highland, United Kingdom Entain Group Full timeAre you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment and taking initiative to drive results? As a Retail Customer Service Executive at the Entain Group, you will be an integral part of our team, responsible for providing top-notch customer service and driving standards on a daily basis.About...
-
Customer Service Volunteer
1 month ago
Inverness, Highland, United Kingdom Volunteer Hospitality Llc Full timeAbout Us">Volunteer Hospitality Llc is a leading organization in providing volunteer opportunities for individuals to make a difference in their community. Our mission is to create a positive impact through volunteering, and we are committed to providing a supportive environment for our volunteers.">Job Description">As a Sales Team Member, you will play a...
-
Customer Service Support Specialist
3 weeks ago
Inverness, Highland, United Kingdom Manpower UK Ltd Full timeCompany OverviewCapgemini is a leading provider of consulting, technology, and outsourcing services. As a Customer Service Advisor, you will be part of their team supporting clients with 1st line IT issues.
-
Customer Service Team Member
3 weeks ago
Inverness, Highland, United Kingdom McDonald's United Kingdom Full timeAbout UsMcDonald's United Kingdom is a leading food service company with a commitment to excellence in customer service and quality.We are seeking a Customer Service Team Member to join our team, responsible for providing exceptional customer experiences in a fast-paced restaurant environment. As a key member of our crew, you will be the face of our brand,...
-
Customer Service Ambassador
1 month ago
Inverness, Highland, United Kingdom McDonald's United Kingdom Full timeMcDonald's Job DescriptionWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Ambassador. In this role, you will have the opportunity to deliver exceptional customer service while working in a fast-paced environment.The estimated salary for this position is £8.90-£9.50 per hour, depending on experience. This...
-
Sales and Customer Service Professional
3 weeks ago
Inverness, Highland, United Kingdom DFS Furniture Ltd Full timeJob Description:The ideal candidate will possess excellent communication and interpersonal skills, a passion for providing outstanding customer service, and knowledge of our products and services.What We Offer:A competitive salary: £22,500 - £27,000 per annum (dependent on experience)An opportunity to work in a dynamic environmentOngoing training and...
-
Customer Service Representative
4 days ago
Inverness, Highland, United Kingdom Tessenderlo Group Full timeJoin Our TeamWe are currently recruiting for a Customer Service Representative to join our team. In this role, you will be responsible for handling customer queries, resolving issues, and providing excellent customer service.Main ResponsibilitiesHandle customer inquiries and resolve issues promptly and professionallyProcess customer orders accurately and...
-
Customer Service Representative
3 weeks ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeJob Title: Customer Service RepresentativeWe're looking for a Customer Service Representative to deliver an outstanding customer experience at our Mercedes-Benz branch in Inverness. This is an exciting opportunity to help customers get excited about our products and services.As a key member of our team, you will be responsible for creating personalized...
-
Customer Service Ambassador
3 weeks ago
Inverness, Highland, United Kingdom McDonald's United Kingdom Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Service Associate. In this role, you will provide exceptional service to our customers, work collaboratively with colleagues to achieve sales goals, and maintain a clean and welcoming restaurant environment.About the RoleThe successful candidate will...
-
Customer Service Advocate
3 weeks ago
Inverness, Highland, United Kingdom Arnold Clark. Full timeCompany Overview:We're currently looking for exceptional customer service professionals to create an outstanding customer experience in our Volvo branch. Our team is dedicated to helping customers get excited about our products and services.