Customer Service Team Member

2 days ago


Inverness, Highland, United Kingdom McDonald's United Kingdom Full time

About Us

McDonald's United Kingdom is a leading food service company with a commitment to excellence in customer service and quality.

We are seeking a Customer Service Team Member to join our team, responsible for providing exceptional customer experiences in a fast-paced restaurant environment. As a key member of our crew, you will be the face of our brand, ensuring that every customer leaves satisfied and eager to return.

About the Role

This role involves working in a dynamic team environment, where you will be responsible for taking orders, serving customers, and maintaining a clean and welcoming restaurant atmosphere. You will also be involved in preparing food, operating the till, and performing other tasks as required.

Key Responsibilities

  • Provide excellent customer service, ensuring high levels of customer satisfaction.
  • Take orders, serve customers, and manage cash transactions efficiently.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work effectively as part of a team to achieve sales targets and improve customer experience.

What We Offer

As a valued member of our team, you can expect:

  • A competitive hourly rate of £8.21-£9.45 per hour, depending on location and experience.
  • A comprehensive benefits package, including holiday pay, meal allowance, and employee discounts.
  • Ongoing training and development opportunities to enhance your skills and career prospects.


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