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Branch Manager
2 months ago
We are seeking an experienced Branch Registered Manager to join our team at Brook Street Social Care. As a key member of our management team, you will be responsible for leading our supported living and complex care services in a person-centred way.
Key Responsibilities- CQC Registration: Ensure compliance with the Care Quality Commission (CQC) requirements for single or dual registration.
- Person-Centred Care: Deliver responsive, effective, safe, and caring support to individuals in a person-centred manner.
- Relationship Building: Establish strong relationships with families, commissioners, advocates, and other professionals to ensure effective collaboration.
- Guidance and Practice: Guide practice within the team, delivering outcomes-based and person-centred services, and ensuring all decisions are underpinned by MCA/BI principles.
- Quality Governance: Deliver the outcomes identified in the Quality Governance Strategy and Support Plans as appropriate.
- Service Management: Respond to local needs, filling voids within the service in a timely manner while supporting individual preferences, wishes, and desires.
- KPI Monitoring: Support colleagues in monitoring and managing KPI data, such as employee retention, sickness absence levels, and void fill.
- Compliance: Manage compliance with the company quality assurance and improvement process, including quality audits and reviews.
- Person-Centred Support: Promote and deliver person-centred support, including positive risk assessment and management and positive behavioural support.
- Record Keeping: Ensure maintenance of factual and accurate records of care delivery.
- Recruitment and Retention: Oversee recruitment and retention of staff, ensuring an effective service in accordance with company policy, inclusive recruitment methods, and legislative requirements.
- Rota Management: Plan and implement effective rotas, ensuring all employees are paid correctly.
- Proven Experience: Proven experience in a similar role within supported living and complex care services.
- Excellent Communication: Excellent communication and relationship-building abilities.
- CQC Knowledge: In-depth knowledge of CQC requirements and MCA/BI principles.
- Compliance Management: Ability to manage compliance and quality assurance processes effectively.
- Full UK Driving Licence: Full UK driving licence and commitment to cover multiple locations.
- Competitive Salary: Competitive salary (up to £52,000) and benefits package.
- Continuous Professional Development: Continuous professional development and training opportunities.
