Senior Retail Manager

4 weeks ago


London, Greater London, United Kingdom Sue Ryder Full time

About the Role

Sue Ryder is seeking an experienced and proactive Shop Manager to lead our Islington charity shop. As a key member of our retail team, you will be responsible for driving business growth, achieving sales targets, and delivering exceptional customer service to our donors and customers.

Key Responsibilities

• Utilize your retail expertise to drive sales and achieve targets in our Islington shop.
• Lead a team of volunteers to deliver outstanding customer service and ensure a positive shopping experience.
• Work closely with the local community to generate donated stock and drive sales.
• Recruit, train, and retain a volunteer team, providing leadership and guidance to ensure their success.
• Maintain high standards of merchandising and housekeeping, prioritizing the health and safety of yourself and your team.
• Manage effective stock processes to ensure a well-merchandised shop with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives.

What We Offer

Sue Ryder offers a competitive benefits package, including 27 days' holiday (rising to 33 with length of service), company pension scheme, staff discount, and access to an employee support program. We value our employees and strive to create a positive and inclusive work environment.

How to Apply

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application. We look forward to hearing from you.



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