Enterprise Data Technical Support Specialist

4 weeks ago

London, Greater London, United Kingdom Bloomberg Full time
About Bloomberg

Bloomberg is a global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas.

The company delivers data, news and analytics through innovative technology and provides real-time financial information to more than 325,000 subscribers globally.

Job Description

We are seeking a highly motivated and customer-focused Enterprise Data Technical Support Specialist to join our team. As a key member of our Enterprise Services business, you will be responsible for providing superb customer service to a broad range of clients and ensuring a deep understanding of Bloomberg's many Enterprise Product offerings.

You will be exposed and responsible for answering a wide range of questions across Bloomberg Data, Connectivity, Integration and Real-Time market data offerings. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services and working with them to understand how they are using Bloomberg's Enterprise Data products.

We tackle our clients' software and data needs, we understand how it relates to their workflows and evolving business growth. Working with critical information and highly sophisticated tools, we enable our clients to leverage the full power of Bloomberg Data.

Responsibilities
  1. Provide exceptional customer service to clients through live, interactive media (e.g. video calling, phone, messaging, etc.)
  2. Develop a deep understanding of Bloomberg's Enterprise Product offerings and provide expert-level support to clients
  3. Assist clients in understanding how to use Bloomberg's Enterprise Data products to meet their business needs
  4. Work with clients to troubleshoot issues and resolve technical problems
  5. Collaborate with internal teams to ensure seamless delivery of services to clients
Requirements
  1. Up to 3 years of technical client services experience, ideally in financial services
  2. A demonstrated interest in Finance, Technology, Computer Science and/or systems information
  3. Ability and desire to provide outstanding customer service to clients
  4. Desire to develop skills and experience in customer service in a fast-moving FinTech environment
  5. Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team
  6. A Passion for continuous learning across various areas (i.e. technology, financial markets)
  7. Ability to learn new technologies on the job and absorb new information quickly
Preferred Qualifications
  1. Bachelor's degree or equivalent experience
  2. A basic understanding of market data and associated financial instruments
  3. Awareness of data management, privacy and network connectivity
  4. A basic conceptual understanding of Web Services and REST API's
  5. Ability to work within highly connected and software-based systems
  6. Spanish and Italian Language skills would be a plus
What We Offer

We provide all new hires a 12-week long training program, which covers: an introduction to Bloomberg products and services, knowledge of our client needs, a broader insight into global financial markets and the process and tools to analyse and troubleshoot Bloomberg Data for our most critical users.

You'll never stop learning...we'll invest in your career, and coupled with our unrivalled approach we will help you expand your skills and opportunities; this is a great chance to get in on the ground and learn the intricacies of how data powers the world of finance.

You will join a premier cohort on a dedicated training plan that will expose you to all the detail you need to excel in your role along with the opportunity to be involved in mentoring, quality control and idea generation.

Following this you will be able to join our Enterprise Data Technical Support team.

About the Team

This team handles a large volume of tickets for some of Bloomberg's most sensitive and critical clients who take our data into internal and third-party applications to make vital market decisions.

Excellent Customer Service, accuracy and speed are your primary tools as the face of Bloomberg's Enterprise Data Business.

We will focus on your training and understanding of our processes which will give you the tools to make an impact with some of the best firms in the market.

You will have the opportunity to champion your career across the company or further develop your technical skills within Enterprise Services.

Our alumni have an array of successful career paths including Senior Client Service Roles, Sales, Enterprise Technology Services, Finance and Engineering.

  • Enterprise Data Technical Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Bloomberg L.P. Full time

    Enterprise Data Technical Support SpecialistBloomberg L.P. is seeking a highly motivated and customer-focused Enterprise Data Technical Support Specialist to join our Enterprise Services team. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring they receive the best possible experience...

  • Enterprise IT Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom QTS Data Centers Full time

    The Enterprise IT Support Specialist at QTS Data Centers is an experienced systems administrator focused on end-user software applications, management portals, hardware, vendor management, and troubleshooting. This role provides assistance where needed for common to advanced desktop support issues with little supervision. The successful candidate will...

  • Enterprise Data Architect

    2 days ago

    London, Greater London, United Kingdom Data Science Festival Full time

    Data Science Festival: Enterprise Data ArchitectWe are working with one of the largest entertainment organisations growing rapidly within their global operations. With innovation, creativity, and data at the heart of the company, we are looking for an Enterprise Data Architect to join the team.As an Enterprise Data Architect, you will be responsible for...

  • Technical Enterprise Specialist

    4 days ago

    London, Greater London, United Kingdom Hunter Bond Full time

    We're looking for a highly skilled Technical Enterprise Specialist to join our team at Hunter Bond.In this role, you'll work on transformation projects, translating business requirements into technical specifications.Key responsibilities include:Data mapping and XML/XSD modelingRequirements analysis and documentationStakeholder management and collaborationA...

  • Data Insights Specialist

    4 days ago

    London, Greater London, United Kingdom Randstad Enterprise Full time

    Job Title: Data Insights SpecialistWe are seeking an experienced Data Insights Specialist to join our team at Randstad Enterprise.Salary: £55,000 - £65,000 per annum (dependent on experience)Job DescriptionAs a Data Insights Specialist, you will play a crucial role in supporting the European and Global facilities lead by analysing data from SAP PM and...

  • Senior Enterprise Data Architect

    3 weeks ago

    London, Greater London, United Kingdom NTT DATA Full time

    Job DescriptionAbout the RoleWe are seeking a skilled Senior Enterprise Data Architect to join our Data & Intelligence practice. The ideal candidate will have a strong background in defining, developing, and managing data architectures in large and complex organisations.As a Senior Enterprise Data Architect, you will be responsible for developing conceptual...

  • Enterprise Data Solutions Specialist

    2 days ago

    London, Greater London, United Kingdom X4 Technology Full time

    Job Title: Enterprise Data Solutions SpecialistType: PermanentPay: £45,000 per annumLocation: London, with occasional site visitsX4 Technology is a leading enterprise data management and analysis software provider specializing in the commodity and energy sector. We are currently seeking an experienced Business Analyst to join our dynamic team as an...

  • EMEA Enterprise Data Technical Specialist

    2 days ago

    London, Greater London, United Kingdom Bloomberg L.P. Full time

    We are seeking an experienced technical professional to join our Enterprise Data Technical Support team in London.Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. As a global financial information and news leader, we provide influential decision makers with a critical edge by connecting them to a dynamic...

  • Enterprise Data Specialist

    4 days ago

    London, Greater London, United Kingdom BDO UK Full time

    Job Title: Enterprise Data SpecialistAn estimated salary of £55,000 - £70,000 per year.Company OverviewBDO UK is a leading accountancy and business advisory firm providing advice and solutions for entrepreneurial organisations. Our team works closely with Digital Marketing to provide CMS support to the business and improve the CMS product based on the...

  • Enterprise Data Governance Specialist

    4 weeks ago

    London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Our client is a renowned consultancy seeking a seasoned Enterprise Data Governance Specialist to spearhead a critical project for a high-profile client. The successful candidate will have extensive experience in Master Data Management (MDM) and a strong understanding of data structures, governance, and MDM principles.Key Responsibilities:Develop and...

  • NTT Data Enterprise Architect

    2 weeks ago

    London, Greater London, United Kingdom NTT DATA Full time

    Job DescriptionThe Technology Advisory Team at NTT Data UK&I is seeking an experienced Enterprise Architect to join our Consulting, Strategy and Advisory (CS&A) practice.The ideal candidate will have a strong background in Enterprise Architecture and experience working with senior business stakeholders to develop and implement strategic technology...

  • Enterprise Technical Support Specialist

    2 days ago

    London, Greater London, United Kingdom Iron Systems Full time

    Job DescriptionIron Systems is seeking an experienced Enterprise Technical Support Specialist to join our team. This role requires strong technical expertise, excellent communication skills, and a passion for delivering exceptional customer service.Key ResponsibilitiesAssess, troubleshoot, and resolve employee requests in person or remotely as needed on a...

  • SAP Master Data Governance Specialist

    1 month ago

    London, Greater London, United Kingdom Global Enterprise Partners Full time

    Job Title: SAP Master Data Governance SpecialistJob Summary: We are seeking a highly skilled SAP Master Data Governance Specialist to join our team at Global Enterprise Partners. As a key member of our digital transformation team, you will be responsible for overseeing the development and implementation of data management strategies, ensuring the accuracy,...

  • Enterprise Data Solutions Architect

    3 weeks ago

    London, Greater London, United Kingdom Telefónica Tech UK&I (Data & AI) Full time

    ROLE OVERVIEWWe're looking for a highly skilled Enterprise Data Solutions Architect to join our team at Telefónica Tech UK&I (Data & AI). As a key member of our data and analytics team, you will play a critical role in designing and delivering enterprise-level data solutions that drive business growth and innovation.KEY RESPONSIBILITIESDesign and deliver...

  • Enterprise Data Support Professional

    2 weeks ago

    London, Greater London, United Kingdom Advanced Resource Managers Ltd Full time

    Data Platform Operations SpecialistAbout the Role:We are seeking an experienced Data Platform Operations Specialist to join our team at Advanced Resource Managers Ltd. The ideal candidate will have extensive experience supporting data applications or platforms at an L2 Level, with a strong background in data warehousing concepts and industry-standard...

  • Enterprise Data Solutions Specialist

    2 days ago

    London, Greater London, United Kingdom Astro Studios, Inc. Full time

    About the RoleAstro Studios, Inc. is a dynamic organization that creates innovative solutions for complex problems. We are seeking a skilled Enterprise Data Solutions Specialist to join our team in this exciting opportunity.In this role, you will work closely with cross-functional teams to design and develop data architecture solutions that meet business...

  • Enterprise Support Specialist

    18 minutes ago

    London, Greater London, United Kingdom ENGINEERINGUK Full time

    Enterprise Support SpecialistWe are seeking an Enterprise Support Specialist to join our team at ENGINEERINGUK. As a Technical Account Manager, you will be responsible for providing technical guidance and advocating for our customers, ensuring they get the best value from Amazon Web Services (AWS).In this role, you will work closely with customers to...

  • Enterprise Data Solutions Specialist

    4 days ago

    London, Greater London, United Kingdom CAPCO Full time

    About the Role">We are seeking an experienced Enterprise Data Solutions Specialist to join our team at Capco UK - London. This is an exciting opportunity to work with a global technology and business consultancy focused on the financial services sector.Job Overview">The successful candidate will be responsible for designing, implementing, and mobilizing...

  • Enterprise Data Management Specialist

    2 days ago

    London, Greater London, United Kingdom Avature Full time

    Job Title: Enterprise Data Management SpecialistWe are seeking a highly skilled Enterprise Data Management Specialist to join our team in London. As an experienced professional, you will be responsible for driving annual sales and revenue targets for a defined territory.The ideal candidate will have a deep understanding of data management solutions and their...

  • Enterprise Data Infrastructure Specialist

    4 weeks ago

    London, Greater London, United Kingdom Aker Systems Limited Full time

    Aker Systems Limited is a leading provider of highly secure enterprise data platforms to large organisations.As an Enterprise Data Infrastructure Specialist, you will play a key role in building and operating ground-breaking, ultra-secure, high performance, cloud-based data infrastructure for the enterprise.Company OverviewAker Systems was founded in 2017 by...