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Reception Manager

2 months ago

Torquay, Torbay, United Kingdom Andrew Brownsword hotels Full time

Role

As a key member of our team, we're looking for someone with a warm and welcoming personality to join our hotel reception team. If you're passionate about delivering exceptional customer service and have a natural flair for leadership, we'd love to hear from you.

As a Reception Manager, you'll be responsible for leading our front desk team and ensuring that every guest has an amazing experience. You'll be the first point of contact for our guests, so it's essential that you're friendly, approachable, and have a positive attitude.

We're looking for someone who is self-motivated, enthusiastic, and has a passion for hospitality. If you're a team player who is happy to work collaboratively with others, we'd love to hear from you.

As a Reception Manager, you'll have the opportunity to develop your skills and knowledge, and we offer a range of training and development opportunities to help you succeed in your role.

So, if you're looking for a challenging and rewarding role in a dynamic and supportive team, we'd love to hear from you.

What we offer:

  • Competitive pay and benefits package
  • Opportunities for career development and progression
  • A supportive and collaborative team environment
  • A range of training and development opportunities
  • A fun and dynamic work environment

We're proud to be a part of the Andrew Brownsword Hotels group, and we're committed to providing our guests with an exceptional experience. If you're passionate about hospitality and have a positive attitude, we'd love to hear from you.

Perks:

  • Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
  • Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
  • Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
  • We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
  • We sustain you physically too, meals when you are on duty are free.
  • Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
  • We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
  • We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.