Administrative Assistant

3 days ago


Taunton, Somerset, United Kingdom Lloyd & Whyte Ltd Full time
About Lloyd & Whyte Ltd

We are a leading provider of accounting services, and we are committed to delivering exceptional results for our clients. We are seeking an experienced Administrative Assistant to join our team and support our Finance Department.

Job Summary:

The successful candidate will be responsible for providing administrative support to the Finance Team, including reconciliation of insurance company accounts, communication with colleagues, and distribution of refunds to clients. They will also be responsible for assisting with administration related to external and in-house direct debit schemes, and reconciling system accounts against bank statements.

Key Responsibilities:

  • Achieve individual objectives and key performance indicators as set and agreed
  • Reconciliation of insurance company accounts including liaising with insurers to reconcile queries
  • Communicating with colleagues with a view to settling any queries on premium postings
  • Distributing refunds to clients
  • Assist with administration relating to external and in-house direct debit schemes
  • Reconciliation of system accounts against bank statements
  • Accurate processing of accounting entries into relevant systems
  • Ensure the Company accounting records are always up to date and appropriate escalation is taken
  • Work collaboratively with all colleagues to deliver an exceptional client experience
  • Ad hoc tasks as directed
  • Support colleagues from all areas of the business as required
Senior Role Responsibilities

The successful candidate will also be responsible for managing workflow, queries and the team in the absence of the Accounts Supervisor. They will coach and develop team members, handle complex work and referrals, and be proactive and analytical in their day-to-day role.

Requirements:

  • Demonstrate our values of Fun, Supportive, Professional, working in Partnership and Ambitious
  • Confident and capable of building rapport over the telephone to provide an excellent client experience
  • Ability to work in a regulated, compliant and client focused environment
  • Organised, resourceful, deadline driven and supportive of the wider team
  • Quality orientated with great attention to detail
  • IT literate
Qualifications and Experience

The ideal candidate will hold or be working towards an AAT Level 3 qualification and be willing to work towards an AAT Level 4 qualification. They will have a strong understanding of accounting principles and practices, and be able to apply this knowledge in a practical setting.

Benefits:

  • Full time employment
  • A competitive salary of up to £30,000 per annum, depending on experience


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