SEND Information Service Manager

6 days ago


Ellesmere Port, Cheshire, United Kingdom Cheshire West and Chester Full time
About the Role

This is an exciting opportunity to join our dynamic team as an Information, Advice & Support Service Officer. As a key member of the team, you will provide free confidential and impartial information, advice and support to parents/carers and young people about SEND.

You will have a deep understanding of the needs of children and young people with SEND, and be able to communicate effectively with them and their families.

  • Your Key Responsibilities:
  • To inform and advise parents and young people about SEND.
  • To enable them to take a full part in the identification and review of their own/child's special education needs and the provision offered.
  • To help empower Parents/Carers to self-advocate and have their voices and wishes heard.
  • To present workshops and training sessions to Parent/Carers.
  • To maintain service and customer/case management databases ensuring accuracy and integrity of information.

This role requires a high level of organisation and attention to detail, with excellent communication and interpersonal skills. You must be able to work independently and as part of a team, and be adaptable to changing circumstances.

Salary: £25,000 - £30,000 per annum depending on experience.



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