Residential Operations Manager

5 hours ago


Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Full time

Housing Support Specialist

Job Summary:

We are seeking a skilled and experienced Housing Officer to join our team in Chester. As a key member of our housing support team, you will be responsible for providing high-quality housing support services to vulnerable asylum seekers.

Key Responsibilities:
  1. Property Safety: Ensure properties meet the required safety and compliance standards through regular inspections.
  2. Property Management: Manage the onboarding and withdrawal of properties in accordance with Local Operating Procedures.
  3. Repair and Maintenance: Perform minor property repairs within your trained scope and provided toolkit.
  4. Customer Support: Provide effective issue resolution and manage customer complaints.
  5. Availability: Participate in the on-call rota to guarantee 24/7 service availability.
Requirements:
  • UK Driving Licence: A valid UK driving licence is required, with willingness to travel between properties.
  • Contract Compliance: Familiarity with and ability to comply with relevant regulations and contracts.
Work Arrangements:

This is a full-time position, working 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks), with a company car provided for work-related use. The annual salary for this position is £26,250.



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