Operations Manager

1 month ago


Ellesmere Port, Cheshire, United Kingdom Charles Tyrwhitt Full time
Operational Lead:
We are seeking an experienced Operational Lead to join our team in Cheshire Oaks Designer Outlet. As an Operational Lead, you will be responsible for motivating, coaching and developing the sales team to exceed targets and maximise KPIs.

Key responsibilities include:

  • Motivating and coaching the sales team to achieve exceptional results
  • Identifying and maximising sales opportunities
  • Providing exceptional customer service and sharing product knowledge with each customer
  • Nurturing a positive working environment by encouraging and recognising outstanding team performance

An annual salary of £30,000 - £38,000 is available, dependent on experience. In addition, we offer an excellent bonus scheme, uniform, cycle to work scheme, relocation packages, season ticket loans and professional development opportunities.

About Charles Tyrwhitt: Our founder, Nicholas Charles Tyrwhitt Wheeler, aimed to create high-quality shirts at better value than anyone else in the world. Today, we continue this mission with a Global Head Office in London Bridge, an office in Manhattan and a Distribution Centre and Contact Centre in Milton Keynes.

The ideal candidate will have previous experience in a retail position with some exposure to management. They will be flexible to work across weekends and some weekdays, and will be an essential support in the management team, assisting the daily running of the store and ensuring company policies are adhered to.

Through our Tyrwhitt Academy, you will receive ongoing training and development, supporting your growth in product knowledge, customer service and other areas. Benefits include a cycle to work scheme, relocation packages and season ticket loans.

We value our employees and strive to create a supportive and inclusive work environment.



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