Restaurant Operations Manager
4 weeks ago
As a key member of the management team, you will assist the Brasserie Manager in overseeing daily operations, ensuring high standards are maintained across food quality, service, and guest satisfaction. Your passion for hospitality and ability to motivate your team will be essential in driving sales and profits while maintaining excellent customer satisfaction.
Your responsibilities will include:
* Collaborating with the Brasserie Manager to drive business growth and excellence
* Supervising and training the Brasserie team to deliver outstanding service and achieve departmental targets
* Ensuring compliance with food and beverage policies, standards, and procedures
* Coordinating employee schedules and workload to meet business demands
* Maximizing sales, profits, and customer satisfaction through effective inventory management and cost control
* Assisting with budget management, monitoring occupancy rates, staff rotas, and departmental expenses
* Maintaining accurate records and reporting on administrative tasks, cash control, stock control, and security procedures
You will need:
* A minimum of 3 years' experience in a similar role within a five-star environment
* Proven supervisory skills and knowledge of Micros systems
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests
* Financially astute, with a keen eye for detail and analytical skills
* Flexibility to work varied hours, including weekends
* A loyal, trustworthy, honest, positive, responsible, committed, and passionate individual who values exceptional customer service
The salary for this role is approximately £45,000-£60,000 per annum, dependent on experience.
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