Front Office Assistant Manager

4 weeks ago

London, Greater London, United Kingdom Threadneedles Hotel Full time
Assistant Front Office Manager

This is an exciting opportunity to join the esteemed Threadneedles Hotel, a boutique property in the heart of the City of London. As part of The Autograph Collection from Marriott, we offer a unique and enriching experience for our guests.

The Role of an Assistant Front Office Manager

Working closely with the Front Office Manager, you will be responsible for the smooth operation of the Front Office department. You will be part of a dynamic team committed to delivering exceptional service to our guests.

Some of your key responsibilities will include:

  1. Assisting with the management of Reception and concierge operations, ensuring prompt resolution of customer feedback and requests.
  2. Providing efficient coverage of Duty Management and nights, and assisting in managing the overnight team of the hotel.
  3. Managing resource planning and recruitment of front office team members.

To succeed in this role, you will be a self-motivated individual with a positive attitude and excellent attention to detail. You will be committed to providing outstanding service to our guests and have a genuine enthusiasm for the hospitality industry.

Our Top Ten Benefits

  1. 28 days' holiday rising to 33 with length of service, including bank holidays.
  2. Recognition of positive contributions and Employee of the Quarter Awards.
  3. Investment in your career with our apprentice and development programmes.
  4. Outstanding service incentives for receiving exceptional guest feedback.
  5. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
  6. Interactive health and wellbeing platform.
  7. Health Care cash plan benefits package.
  8. Contributing to your future with the Pension scheme.
  9. Two complimentary passes per year to Thermae Bath Spa.
  10. £500 referral fee if you recommend someone to work for us.

At Threadneedles Hotel, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. If you share our passion for hospitality and are looking for a challenging and rewarding role, please apply now.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

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