Child Family Services Manager

7 days ago


Bournemouth, Bournemouth, United Kingdom YMCA Bournemouth Full time £29,000 - £34,000

YMCA Bournemouth: A Global Organisation with a Local Touch

We are an inclusive, diverse, and forward-thinking organisation working at a community level in the South Coast of England. Our services cover various areas, including Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing. We aim to empower people in our local community to develop their full potential.

Our Child Contact Centres in Southbourne and Townsend are fully accredited by the National Association of Child Contact Centres (NACCC). We provide opportunities for families to maintain relationships when they do not live together. We facilitate supervised, supported, and handover family time both in the centres and in the community. As a key member of our team, you will play a vital role in ensuring the safety and welfare of children and families.

About the Role:

  • You will be responsible for organising, supervising, recording, and assessing family time while ensuring safeguarding protocols are followed.
  • Rota and line manage practitioners and volunteers to ensure the service is safe, efficient, and of high quality.
  • Develop and maintain relationships with families, Local Authorities, social workers, solicitors, and other professionals while ensuring contact demands are met.

Your Skills and Qualifications:

  • A child-centred approach to family work.
  • An ability to work closely and non-judgmentally with others, showing understanding of boundaries and commitment to equal opportunities and anti-discriminatory practice.
  • Excellent communication skills.
  • The ability to deal sensitively with people under stress.
  • Good IT skills.
  • The ability to prioritise competing demands, meet tight deadlines, co-ordinate workloads, and delegate tasks.
  • A minimum qualification of NVQ Level 4 Children & Families related.
  • Full UK driving licence and access to your own car.

What We Offer:

  • A competitive salary range of £29,000.00 - £34,000.00 per annum, dependent on experience/qualifications.
  • 40 hours per week, Monday to Friday, with some weekend cover may be necessary.
  • Days off in lieu will be given.
  • Telephone support may be required for weekend staff on a rota basis.
  • Staff benefits package available upon application.

Please note: We reserve the right to close the advert prior to the closing date due to business needs. Please submit YMCA application forms only. If you have any disability requirements for interviews, please let us know. If you have not heard from us within three weeks of the closing date, please assume that your application has been unsuccessful.



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