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Key Performance Associate

1 month ago


Norwich, Norfolk, United Kingdom M&S Full time

Overview

M&S is an inclusive, dynamic, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer. As a Key Performance Associate, you will be part of a flexible/hybrid approach that allows for part-time or job share opportunities.

The estimated salary for this role is £28,000-£30,000 per annum, based on industry standards and market research. This includes a 20% colleague discount across all M&S products and many third-party brands.

Job Description

  • Drive sales, commerciality, and service standards within your store.
  • Assist in developing internal talent and consistently raising performance and capability of the team.
  • Utilise data to support operational decisions and enhance the customer experience.

Benefits

  • Competitive holiday entitlement with the potential to buy extra holiday days.
  • Discretionary bonus schemes awarded based on personal objectives and company performance.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • Dedicated welcome and induction programme, plus access to a range of training programmes.