Apprenticeship for Customer Relations Specialist
2 days ago
We are looking for a skilled and enthusiastic Apprenticeship for Customer Relations Specialist to join our team. This is an exciting opportunity for someone who wants to develop their skills in customer service and gain valuable experience in a dynamic environment.
In this role, you will be responsible for processing incoming installation job packs, completing the job register, and answering phones to internal and external customers. You will also be required to contact customers to book engineers visits, make up job packs including specifications and drawings, receive incoming deliveries, and check incoming equipment against schedule to ensure that equipment is available for installs. Additionally, you will assist with assigning cable to jobs and complete cable sheets, and support Police Signalling Liaison.
This is a great opportunity to learn from experienced staff and develop your skills in a supportive team environment. As a Customer Relations Specialist, you will have the chance to work on various projects and tasks, and contribute to the success of our team.
The estimated salary for this role is £20,000 - £25,000 per annum, depending on location and experience.
Job RequirementsTo be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work effectively in a team. You should also have basic IT skills and be able to learn new software quickly.
You will need to have a strong attention to detail and be able to prioritize tasks effectively. A Level 2 Customer Service Practitioner qualification or equivalent experience would be beneficial.
Company OverviewWe are a leading provider of customer service solutions, with a reputation for delivering high-quality services to our clients. Our team is dedicated to providing exceptional service to our customers, and we are committed to helping our employees grow and develop in their careers.
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