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Customer Service Representative

1 month ago

Warminster, Wiltshire, United Kingdom Longleat Full time

At Longleat, we are seeking a highly skilled Customer Service Representative to join our team and provide exceptional guest experiences.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key responsibilities will include:

  • Responding to guest inquiries and resolving issues in a timely and professional manner.
  • Providing accurate and helpful information about Longleat's products and services.
  • Working collaboratively with the Operations Manager - Guest Experience to ensure seamless guest experiences.
  • Staying up-to-date on Longleat's products, services, and pricing to provide expert advice to guests.

Requirements include:

  • GCSE English and Maths to grade minimum C.
  • Experience of providing administrative support within a professional organisation.
  • Excellent written, organisational and time management skills with attention to detail.
  • Proactive and efficient with the ability to multi-task and work under pressure.

Longleat offers a range of benefits, including:

  • Competitive hourly rate.
  • Unlimited free entry to Longleat for employees.
  • Complimentary tickets to Longleat and Cheddar Gorge and Caves.
  • Discounts on food and beverages and retail merchandise.

Apply now to join our team and become a part of Longleat's mission to provide unforgettable experiences for our guests.