Front Desk Associate

2 weeks ago

Warminster, Wiltshire, United Kingdom Bishopstrow Full time
Be an integral part of our welcoming team as a Hotel Receptionist at Bishopstrow.

Key Responsibilities:

• Greet guests upon arrival and ensure a smooth check-in process.
• Handle check-outs and prepare bills efficiently.
• Respond to queries and resolve issues in a timely and professional manner.
• Showcase knowledge of our hotel and its amenities to enhance the guest experience.
• Manage administrative tasks, including phone calls, emails, and computer-based work.

About the Role:

As a Guest Services Representative, you will be the first point of contact for our guests, setting the tone for their stay. You will be responsible for providing exceptional customer service, ensuring a seamless and memorable experience.

What to Expect:

• A dynamic and supportive work environment.
• Opportunities for growth and development within a thriving hotel.
• A comprehensive induction and training program.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to work varied shifts, including weekends and holidays.
• Strong problem-solving and organizational skills.

Why Bishopstrow?

We are a vibrant and inclusive community that values individuality and creativity. Our hotel offers a unique blend of Georgian elegance and modern amenities, making it the perfect place to work and relax.

Ready to Apply?

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.

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