Front Desk Ambassador

4 weeks ago


Warminster, Wiltshire, United Kingdom Bishopstrow Hotel & Spa Full time

About the Role

We are seeking a skilled and friendly Receptionist to join our team at Bishopstrow Hotel & Spa. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.

Key Responsibilities

  • Manage the front desk and handle guest arrivals and departures
  • Process payments and handle administrative tasks
  • Provide excellent customer service and resolve any guest issues
  • Upsell hotel services and amenities to guests
  • Maintain a high level of professionalism and attention to detail

What We Offer

As a Receptionist at Bishopstrow Hotel & Spa, you will have the opportunity to work in a dynamic and supportive team environment. You will receive comprehensive training and development opportunities to help you grow in your role.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work well under pressure. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.

Working with Us

We are an imaginative and playful team who encourage each other to remain unconventional. Our diverse and inclusive community encourages a culture where you can be the best version of yourself.



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