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Front Desk Ambassador
1 month ago
About the Role
We are seeking a skilled and friendly Receptionist to join our team at Bishopstrow Hotel & Spa. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.
Key Responsibilities
- Manage the front desk and handle guest arrivals and departures
- Process payments and handle administrative tasks
- Provide excellent customer service and resolve any issues that may arise
- Upsell and promote our hotel's services and amenities
- Work closely with other departments to ensure seamless guest experience
What We Offer
As a Receptionist at Bishopstrow Hotel & Spa, you will have the opportunity to work in a dynamic and fast-paced environment. You will be part of a team that is passionate about delivering exceptional guest experiences and will have the chance to develop your skills and knowledge in a supportive and inclusive culture.
Requirements
To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work well under pressure. You will also need to be flexible and able to work a variety of shifts, including weekends and holidays.
What's it like to work with us?
We are an imaginative and playful team who encourage each other to remain unconventional. Our diverse and inclusive community encourages a culture where you can be the best version of yourself. We stand behind being big-hearted, respecting each other, our guests, and the wider community. On top of that, we are always serious about giving our guests a bloody good time.
