Trainer Specialist

2 months ago

Leeds, Leeds, United Kingdom Dedalus Full time

Transform Healthcare with Dedalus

About the Role

We are seeking a highly skilled Trainer Specialist to join our Delivery Team in the UK. As a key member of our team, you will play a crucial role in delivering high-quality training solutions to our customers.

Key Responsibilities

  • Perform initial scoping and Training Needs Analysis (TNA) to assess, identify, and create learning plans and solutions to meet individual and group learning aims and training requirements.

  • Assist in regular testing of new and upgraded software/hardware and training environments and make relevant adaptations to all associated training materials to support new training practices/ functionality across the department.

  • Design course exercises that provide assessment of the learning objectives.

  • Work with the Implementation Specialists, Business Change and management teams to prepare, generate, and update training materials.

  • Evaluate own working practices and work in with colleagues to evaluate learning solutions and advise the Training Lead of any issues or potential problems. Identify possible workable solutions.

Requirements

  • Experience with Lorenzo or similar clinical administration product.

  • Proficient with Windows and Microsoft Products (Office 365 products).

  • C&G CTTLS / DTTLS / 7307 / 7407 / 6502 or equivalent training qualification.

  • To be responsible for developing and maintaining self-knowledge, skills, and professional awareness.

  • Plan and organise own diary to fulfil training duties and attend required meetings.

  • Build and maintain strong links with customer staff and representatives.

  • Support all other members of the team wherever necessary.

  • Respond appropriately to user support requests either face-to-face, by email or telephone. Ensure that the customer is dealt with in an efficient and respectful manner.

About Dedalus

Dedalus is a leading healthcare technology company committed to providing innovative solutions that improve patient care. We foster a culture of collaboration, innovation, and continuous learning, and we are seeking like-minded individuals to join our team.

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