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Application Specialist

2 months ago

Leeds, Leeds, United Kingdom Dedalus Full time
Unlock Your Potential as a Trainer Specialist

Are you passionate about making a meaningful impact in the healthcare sector? Do you want to work with a talented team to deliver better care to patients around the world?

We are seeking a skilled Trainer Specialist to join our Delivery Team in the UK. As a key member of our team, you will play a vital role in developing and delivering training solutions that meet the needs of our customers.

Key Responsibilities:
  • Perform initial scoping and Training Needs Analysis (TNA) to assess, identify, and create learning plans and solutions to meet individual and group learning aims and training requirements.
  • Assist in regular testing of new and upgraded software/hardware and training environments and make relevant adaptations to all associated training materials to support new training practices/ functionality across the department.
  • Design course exercises that provide assessment of the learning objectives.
  • Work with the Implementation Specialists, Business Change, and management teams to prepare, generate, and update training materials.
  • Evaluate own working practices and work with colleagues to evaluate learning solutions and advise the Training Lead of any issues or potential problems. Identify possible workable solutions.
Requirements:
  • Experience with Lorenzo or similar clinical administration product.
  • Proficient with Windows and Microsoft Products (Office 365 products).
  • C&G CTTLS / DTTLS / 7307 / 7407 / 6502 or equivalent training qualification.
  • To be responsible for developing and maintaining self-knowledge, skills, and professional awareness.
  • Plan and organize own diary to fulfill training duties and attend required meetings.
  • Build and maintain strong links with customer staff and representatives.
  • Support all other members of the team wherever necessary.
  • Respond appropriately to user support requests either face-to-face, by email, or telephone. Ensure that the customer is dealt with in an efficient and respectful manner.

We are Dedalus, a company committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.

We are the people of Dedalus, a diverse population of 7,600 people in more than 40 countries working together to innovate and drive better healthcare options for millions of patients around the world.