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Customer Service Representative
1 month ago
As a Customer Service Advisor at Sainsbury's Bank, you will be the face of our Travel Money service, providing exceptional customer service and handling currency transactions with accuracy and attention to detail.
About the Role:
This is a fantastic opportunity to join our Winning Team and make a real difference in the lives of our customers. You will be responsible for building strong relationships with customers, providing a friendly and welcoming service, and ensuring that every customer leaves our store feeling satisfied and valued.
Key Responsibilities:
* Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner
* Handle currency transactions accurately and efficiently, maintaining a high level of attention to detail
* Work collaboratively as part of a close-knit team, supporting colleagues and contributing to a positive and inclusive work environment
What We Offer:
* A competitive rate of pay and a range of benefits, including a discount card, generous holiday entitlement, and pension scheme
* Opportunities for career development and progression, with training and support to help you succeed in your role
* A supportive and inclusive work environment, with a focus on colleague wellbeing and mental health
Requirements:
* Previous experience in a customer-facing role, preferably in a financial services environment
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
* A high level of attention to detail and accuracy, with the ability to handle cash and other financial transactions with confidence
Why Join Us?
Sainsbury's Bank is a leading provider of financial services, with a reputation for excellence and a commitment to customer satisfaction. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals, contributing to the success of our business and making a real difference in the lives of our customers.
