Sylvania Group Customer Support Professional

2 weeks ago


Newhaven, East Sussex, United Kingdom Sylvania Group Full time
Job Overview

We are seeking a skilled Customer Support Professional to join our team at Sylvania Group. In this role, you will be responsible for providing exceptional customer service and support.

About the Role

This is a full-time position that requires strong communication and problem-solving skills. You will work closely with internal teams to ensure seamless delivery of services to our customers.

Key Responsibilities
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Process customer orders and updates in a timely manner.
  • Communicate effectively with customers via phone, email, or other channels as required.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in customer-facing roles.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer
  • Competitive salary: $60,000 - $80,000 per year.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
How to Apply

Please submit your resume and cover letter to apply for this exciting opportunity. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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