IAM Product Engineer

4 weeks ago

Bristol, Bristol, United Kingdom Hargreaves Lansdown Full time
About the Role

We are seeking an experienced IAM Product Engineer to join our team at Hargreaves Lansdown. As a key member of our IAM Product team, you will be responsible for supporting project work and automation with our IAM toolkit, OneIdentity Identity Manager.

Key Responsibilities
  • Supporting project work and automation with OneIdentity Identity Manager
  • Helping to deliver our IAM improvement programme, with a focus on employee lifecycle management and maturing RBAC
  • Proactively obtaining feedback and metrics on IAM products' performance to drive improvements
  • Supporting Major Incident events, feeding into the PIR process and helping to produce the RCA
  • Managing tickets logged in ServiceNow and Jira, including Incidents, Changes, Requests and Problems, effectively and to SLA
  • Managing the Product backlog, prioritising services based on business value
  • Helping to deliver the product vision and strategy, collaborating with stakeholders and ensuring that technical and non-technical users alike are maximising product functionalities
  • Creating and maintaining accurate system documentation, including change requests, technical and user guides, hardware and software asset and configuration requests
Requirements
  • Significant experience in an IAM engineering or closely equivalent role
  • Proven experience working with IAM tools, such as One Identity Manager, Sailpoint IIQ, Okta, Ping, Saviynt or equivalent
  • Practical work-based experience across recertification, access analysis, toxic combinations, IAM policy, IAM technology, culture, incident response and risk management
  • Experience of working in a commercial organisation and liaising with all levels of stakeholders
  • Ability to evaluate the adequacy of IAM controls, suggest and drive improvement
  • Effective and engaging communication skills, able to present complex information in simple context, adapting your style to suit your audience
  • ITIL certified or have a good awareness of ITIL
What We Offer
  • Discretionary annual bonus and annual pay review
  • 25 days holiday plus bank holidays and 1-day additional Christmas closure
  • Option to purchase an additional 5 days holiday
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Sharesave scheme – have a real stake in HL's future
  • Income Protection and Life insurance (4 x salary core level of cover)
  • Private medical insurance
  • Health care cash plans – including optical, dental, and outpatient care
  • Confidential support including mental health counselling and remote GP
  • Wellhub – unlimited access to fitness providers and wellness coach sessions
  • Variety of travel to work schemes with bike storage and shower facilities
  • Inhouse barista and deli serving subsidised coffee and sandwiches
  • Two paid volunteering days per year

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