IAM Product Engineer

3 weeks ago

Bristol, Bristol, United Kingdom Hargreaves Lansdown plc Full time
About the Role

We are seeking an experienced IAM Product Engineer to join our team at Hargreaves Lansdown plc. As a key member of our IAM Product team, you will be responsible for supporting project work and automation with our IAM and PAM toolkits, including development work and integration with colleague-facing systems.

Key Responsibilities
  • Proactively obtain feedback and metrics on IAM products' performance to drive improvements
  • Support Major Incident events, feeding into the PIR process and helping to produce the RCA
  • Manage tickets logged in ServiceNow and Jira, including Incidents, Changes, Requests and Problems, effectively and to SLA
  • Manage Product backlog, prioritising service based on business value
  • Help deliver the product vision and strategy, collaborating with stakeholders and ensuring technical and non-technical users maximise product functionalities
  • Create and maintain accurate system documentation, including change requests, technical and user guides, hardware and software asset and configuration requests
  • Help deliver our IAM and PAM improvement programmes
About You
  • Significant experience in an IAM or closely equivalent role
  • Experience of working in a commercial organisation and liaising with all levels of stakeholder. Additional experience of working in a regulated and listed environment will be supportive to your success in this role.
  • Proven experience developing and maintaining IAM and PAM toolkits, such as CyberArk Privilege Cloud and OneIdentity Manager
  • Qualified to a relevant industry standard
  • Practical work-based experience across recertification, access analysis, toxic combinations, IAM policy, IAM technology, culture, incident response and risk management
  • Be able to evaluate the adequacy of IAM controls, suggest and drive improvement
  • An effective and engaging communicator, able to present complex information in simple context, adapting your style to suit your audience
  • ITIL certified or have a good awareness of ITIL
What We Offer
  • Discretionary annual bonus and annual pay review
  • 25 days holiday plus bank holidays and 1-day additional Christmas closure
  • Option to purchase an additional 5 days holiday
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Sharesave scheme - have a real stake in HL's future
  • Income Protection and Life insurance (4 x salary core level of cover)
  • Private medical insurance
  • Health care cash plans - including optical, dental, and outpatient care
  • Confidential support including mental health counselling and remote GP
  • Wellhub - unlimited access to fitness providers and wellness coach sessions
  • Variety of travel to work schemes with bike storage and shower facilities
  • Inhouse barista and deli serving subsidised coffee and sandwiches
  • Two paid volunteering days per year

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