Financial Inclusion Specialist

2 months ago

London, Greater London, United Kingdom Adecco Full time

Adecco is supporting a London Borough Council in a service role as a Financial Inclusion Officer. This is a temporary opportunity to make a positive impact on residents' lives and help them sustain their tenancies.

About the Role:

We are seeking a skilled Financial Inclusion Officer to join our team. As a Financial Inclusion Officer, you will provide support with income maximisation, employment/training advice, budgeting, and money/debt management to minimise the impact of welfare reform on residents.

Key Responsibilities:

  • Provide comprehensive advice and information on rent payments and the legal implications of non-payment, negotiating acceptable re-payment plans and promoting direct debit.
  • Establish key partnerships and working relationships with internal departments and other agencies to help residents access financial services and support.
  • Effectively manage a caseload of Universal Credit (UC) claimants, providing timely advice and guidance to ensure successful claims and minimise arrears.
  • Build relationships with the Department for Work and Pensions (DWP) to provide comprehensive referral and advice services for UC claimants.
  • Update and maintain IT systems for Universal Credit and welfare reform changes, providing statistical information as required.
  • Draft presentations and publications to promote the importance of paying rent, income maximisation, and budgeting to residents.
  • Visit residents in their homes to verify their circumstances and authenticate documentation according to housing benefit regulations.
  • Assist residents in accessing other financial assistance, such as Discretionary Housing Payments and crisis grants.
  • Monitor outcomes and impact of interventions and welfare reform changes using relevant IT systems.

Requirements:

  • Knowledge of housing law, housing benefit legislation, and welfare reform.
  • Ability to negotiate rent/debt repayments with third parties on behalf of residents.
  • Excellent communication skills, both written and verbal.
  • Basic calculation skills.
  • Customer service mindset and the ability to work with a diverse community.
  • Strong problem-solving and decision-making abilities.
  • Experience working with customers in a diverse community.
  • Experience dealing with welfare benefits and providing basic money advice.
  • Ability to work collaboratively with internal and external stakeholders.

What We Offer:

  • Competitive salary.
  • Hybrid working arrangement.
  • Opportunities for professional development and growth.
  • Collaborative and inclusive work environment.

Adecco is a disability-confident employer. We are committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

  • Diversity, Equity

    2 months ago

    London, Greater London, United Kingdom Ameriprise Financial Full time

    About Ameriprise Financial Ameriprise Financial is a leading financial services company dedicated to helping individuals achieve their financial goals. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. Position Overview We are seeking a passionate and experienced Diversity, Equity & Inclusion...

  • Financial Inclusion Specialist

    2 months ago

    London, Greater London, United Kingdom AD WARRIOR Full time

    Job Summary:We are seeking a highly skilled and experienced Financial Inclusion Specialist to join our community benefits team at AD WARRIOR. As a Financial Inclusion Specialist, you will play a critical role in helping customers navigate the complex world of financial assistance and benefits.Key Responsibilities:Visit customers in their homes to provide...

  • Financial Inclusion Specialist

    2 months ago

    London, Greater London, United Kingdom AD WARRIOR Full time

    Job Summary:We are seeking a highly skilled and experienced Financial Inclusion Specialist to join our community benefits team at AD WARRIOR. As a Financial Inclusion Specialist, you will play a critical role in helping customers navigate the complex world of financial assistance and benefits.Key Responsibilities:Visit customers in their homes to provide...

  • Financial Inclusion Specialist

    1 month ago

    London, Greater London, United Kingdom Legal & General Group Full time

    Job Title: Financial Inclusion SpecialistWe are seeking a highly skilled Financial Inclusion Specialist to join our team at Legal & General Group. As a key member of our LGIM Reporting team, you will play a critical role in providing robust and efficient oversight of outsourced LGIM regulated funds financial statements and share class distribution rate...

  • Financial Inclusion Specialist

    1 month ago

    London, Greater London, United Kingdom Legal & General Group Full time

    Job Title: Financial Inclusion SpecialistWe are seeking a highly skilled Financial Inclusion Specialist to join our team at Legal & General Group. As a key member of our LGIM Reporting team, you will play a critical role in providing robust and efficient oversight of outsourced LGIM regulated funds financial statements and share class distribution rate...

  • Global Diversity, Equity and Inclusion Specialist

    2 weeks ago

    London, Greater London, United Kingdom Ameriprise Financial Full time

    About the Role We are seeking a skilled Global Diversity, Equity and Inclusion Specialist to join our team. As a key member of our organization, you will play a critical role in supporting the development and implementation of our global diversity, equity and inclusion strategy. Key Responsibilities Contribute to the ongoing development of our global...

  • Financial Operations Specialist

    3 weeks ago

    London, Greater London, United Kingdom Chatham Financial Full time

    About the RoleWe are seeking a highly skilled Financial Operations Specialist to join our team at Chatham Financial. As a key member of our operations team, you will play a crucial role in ensuring the accuracy and compliance of our clients' financial transaction documentation.Key ResponsibilitiesReview and verify transaction documentation to ensure accuracy...

  • Financial Operations Specialist

    3 weeks ago

    London, Greater London, United Kingdom Chatham Financial Full time

    About the RoleWe are seeking a highly skilled Financial Operations Specialist to join our team at Chatham Financial. As a key member of our operations team, you will play a crucial role in ensuring the accuracy and compliance of our clients' financial transaction documentation.Key ResponsibilitiesReview and verify transaction documentation to ensure accuracy...

  • Financial Inclusion Specialist

    2 weeks ago

    London, Greater London, United Kingdom Essential Employment Full time

    Financial Inclusion Specialist needed at Essential Employment in Ealing. Key responsibilities include promoting rent payments, ensuring pre-court actions are followed, and providing Universal Credit support. The ideal candidate will have excellent communication skills and the ability to work with various stakeholders.Key Responsibilities:Promote rent...

  • Strategic Director of Financial Literacy and Inclusion

    2 weeks ago

    London, Greater London, United Kingdom The Financial Times Full time

    About the RoleThe Financial Times is seeking a highly experienced and skilled leader to join our team as the Acting Executive Director. This is a unique opportunity to drive the strategic direction of our Financial Literacy and Inclusion Campaign (FLIC) and make a significant impact on the lives of individuals and communities across the UK.Key...

  • Strategic Leader for Financial Literacy and Inclusion

    2 weeks ago

    London, Greater London, United Kingdom The Financial Times Full time

    About the RoleWe are seeking a highly experienced and skilled leader to join our team as the Executive Director for FT FLIC. As a key member of our leadership team, you will play a critical role in driving the charity's mission to promote financial literacy and inclusion.Key ResponsibilitiesDevelop and implement strategic plans to achieve the charity's goals...

  • Strategic Leader for Financial Literacy and Inclusion

    2 weeks ago

    London, Greater London, United Kingdom The Financial Times Full time

    About the RoleThe Financial Times is seeking a highly experienced and skilled Executive Director to lead its Financial Literacy and Inclusion Campaign (FLIC). As a key member of the FT team, you will be responsible for driving the strategic direction and growth of FLIC, working closely with the Board of Trustees and the wider FT organisation.Key...

  • Financial Inclusion Specialist

    2 months ago

    London, Greater London, United Kingdom Adecco Full time

    Adecco is supporting a London Borough Council in a service role as a Financial Inclusion Officer. This is a temporary opportunity to make a positive impact on residents' lives and help them sustain their tenancies.Job Summary:We are seeking a skilled Financial Inclusion Specialist to join our team. The successful candidate will provide support with income...

  • Strategic Director of Financial Literacy and Inclusion

    1 week ago

    London, Greater London, United Kingdom The Financial Times Full time

    About the RoleThe Financial Times is seeking a highly experienced and skilled Executive Director to lead our Financial Literacy and Inclusion Campaign (FLIC). As a key member of our team, you will be responsible for driving the strategic direction of FLIC, ensuring its continued growth and impact.Key ResponsibilitiesDevelop and implement a comprehensive...

  • Financial Inclusion Specialist

    1 month ago

    London, Greater London, United Kingdom Essential Employment Full time

    Essential Employment is seeking a skilled Financial Inclusion Specialist to join our team in Ealing. As a key member of our team, you will play a crucial role in promoting rent payments and providing support to residents.Key Responsibilities:Reduce legal actions and costs by promoting rent and service charge payments through presentations and...

  • Financial Inclusion Specialist

    1 month ago

    London, Greater London, United Kingdom Essential Employment Full time

    Essential Employment is seeking a skilled Financial Inclusion Specialist to join our team in Ealing. As a key member of our team, you will play a crucial role in promoting rent payments and providing support to residents.Key Responsibilities:Reduce legal actions and costs by promoting rent and service charge payments through presentations and...

  • Financial Inclusion Specialist

    3 weeks ago

    London, Greater London, United Kingdom Essential Employment Full time

    Essential Employment is seeking a skilled Financial Inclusion Specialist to join our team in Ealing. As a key member of our team, you will play a crucial role in promoting rent payments and providing support to residents.Main Responsibilities:Reduce legal actions and costs by promoting rent and service charge payments through presentations and...

  • Financial Inclusion Specialist

    3 weeks ago

    London, Greater London, United Kingdom Essential Employment Full time

    Essential Employment is seeking a skilled Financial Inclusion Specialist to join our team in Ealing. As a key member of our team, you will play a crucial role in promoting rent payments and providing support to residents.Main Responsibilities:Reduce legal actions and costs by promoting rent and service charge payments through presentations and...

  • Financial Inclusion Specialist

    1 month ago

    London, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    About Us:At Direct Line Group, we're a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. Our insurance business is just the start, and we're committed to delivering exceptional customer experiences.Job Summary:We're seeking a qualified accountant to lead our External Audit relationships,...

  • Financial Inclusion Specialist

    1 month ago

    London, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    About Us:At Direct Line Group, we're a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. Our insurance business is just the start, and we're committed to delivering exceptional customer experiences.Job Summary:We're seeking a qualified accountant to lead our External Audit relationships,...