Technical Support Specialist

4 weeks ago


Sittingbourne, Kent, United Kingdom Intec Select Careers Full time
Job Opportunity:

Intec Select Careers is seeking a skilled Service Delivery Engineer to join our team. As a trusted partner to a reputable cloud solutions provider, you will be responsible for delivering 2nd/3rd line support services to clients. The ideal candidate will have a background in Office 365, Microsoft Azure, Active Directory, and Networking (DNS, DHCP, TCP/IP).

Key Responsibilities:
  • Engage with clients to determine their technology requirements.
  • Work with clients to deliver projects to a defined scope, quality, cost, and timescale for outcome success.
  • Clarify client system specifications, understand working practices, and the nature of the customer's business.
  • Work at customer sites, liaising with staff at all levels within their organisation.

Requirements:
  • Good communication skills.
  • Technical proficiency in Office 365, Microsoft Azure, Active Directory, and Networking (DNS, DHCP, TCP/IP).
  • Ability to provide strategic guidance to clients regarding technology and IT infrastructures.

Working Arrangements:
This role will involve working a varied shift pattern, Monday to Thursday, with some night shifts. The client is based in Sittingbourne, Kent, and the successful candidate will be required to work on a hybrid basis. The basic salary for this role is £40,000 circa.

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