Technical Support Specialist
4 weeks ago
Intec Select Careers is seeking a skilled Service Delivery Engineer to join our team. As a trusted partner to a reputable cloud solutions provider, you will be responsible for delivering 2nd/3rd line support services to clients. The ideal candidate will have a background in Office 365, Microsoft Azure, Active Directory, and Networking (DNS, DHCP, TCP/IP).
Key Responsibilities:
- Engage with clients to determine their technology requirements.
- Work with clients to deliver projects to a defined scope, quality, cost, and timescale for outcome success.
- Clarify client system specifications, understand working practices, and the nature of the customer's business.
- Work at customer sites, liaising with staff at all levels within their organisation.
Requirements:
- Good communication skills.
- Technical proficiency in Office 365, Microsoft Azure, Active Directory, and Networking (DNS, DHCP, TCP/IP).
- Ability to provide strategic guidance to clients regarding technology and IT infrastructures.
Working Arrangements:
This role will involve working a varied shift pattern, Monday to Thursday, with some night shifts. The client is based in Sittingbourne, Kent, and the successful candidate will be required to work on a hybrid basis. The basic salary for this role is £40,000 circa.
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