Technical Support Specialist
4 weeks ago
Job Summary:
Intec Select is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical guidance and support to clients regarding technology and IT infrastructures. You will work closely with clients to determine their technology requirements and deliver projects to a defined scope, quality, cost, and timescale for outcome success.
Key Responsibilities:
• Engage with clients to determine their technology requirements
• Work with clients to deliver projects to a defined scope, quality, cost, and timescale for outcome success
• Clarify client system specifications, understand working practices, and the nature of the customer's business
• Develop new technologies and implement them
• Present solutions in clear and consistent written or oral reports using Word, Excel, and PowerPoint
• Design, test, install, and monitor systems during the project phase
• Prepare documentation and present progress reports to customers following implementation
Requirements:
• Technical proficiency in Microsoft technologies, including Office 365 Cloud, Exchange Online, and SQL
• Experience in designing and implementing MS Azure/AWS
• Knowledge of Azure AD, Intune, Power Apps
• Server Operating Systems, Active Directory, DNS, Group Policy
• Virtualization technologies, including Hyper-V or VMware
• Network hardware, including Routers, Firewall, Switches, Wi-Fi
• Storage, including SAN, NAS, SCSI, iSCSI, and Fibre Channel
• Mobile Device Management, Security products
• Backup and DR technologies with a strong understanding of BCP
Package:
£30,000 - £40,000
Salary reviews, career progression, training, and certifications
On Call Allowance
Pension
Holiday
Training
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