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Client Relationship Specialist

2 months ago

hyde, United Kingdom Adecco Full time

Job Title: Client Relationship Executive - Construction Industry

About the Role:

We are seeking a skilled Client Relationship Executive to join our dynamic team in the construction industry. As a key member of our team, you will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction.

Key Responsibilities:

  • Building and maintaining strong relationships with clients through effective communication and problem-solving skills
  • Handling incoming client inquiries and providing timely and accurate responses
  • Processing sales orders and ensuring they are delivered to clients in a timely manner
  • Collaborating with other teams, such as the sales team, to provide seamless service to clients
  • Proactively identifying opportunities to up sell or cross-sell to existing clients
  • Monitoring client accounts and maintaining accurate client records

Requirements:

  • Previous experience in a customer service or client relationship role
  • Exceptional telephone manner and communication skills
  • Strong problem-solving and negotiation skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficiency in sales order processing systems

What We Offer:

  • Competitive annual salary ranging from £26,000 to £29,000 with quarterly bonus
  • Permanent, full-time position
  • An opportunity to work with a highly respected and successful construction company
  • Ongoing professional development and growth opportunities

About Adecco:

Adecco is a disability-confident employer committed to building a supportive environment for you to explore the next steps in your career. We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.