Client Administrator

7 months ago

Hyde, United Kingdom RSK Group Full time

**Envirolab,** a member of **RSK Group** have an exciting opportunity for an experienced **Client Administrator** based in our office in **Hyde, UK.**

**Envirolab** is one of the fastest growing analytical laboratories in the UK, with an outstanding track record for delivering analysis competitively and on time. The company provides environmental analytical services predominately of soil and groundwater samples.

**The Role**:
This role will be a 12 month maternity cover. The role will require you to work from 9:00am - 5:30pm, 5 days a week reporting to Administration and Client Services Supervisor.

**Key Responsibilities**:

- Act as main point of contact for clients.
- Keep clients informed of progress of projects and endeavour to meet deadlines on all projects.
- Maintain relationships with current clients.
- Approval of contract review and checking scheduling
- Producing and approving reports and invoices
- Complete weekly invoice batch for accounts
- Assist with production of KPI data
- Ensure all project related admin tasks are being completed and assist if needed.
- Any other duties deemed reasonable for this position.

**Person specification**:

- Experience in customer service sector is desirable
- Confident and well organised
- Excellent phone manner
- IT efficient and able to use all Microsoft packages

**Salary & Benefits**:

- Salary Commensurate on experience
- Contributory Pension Scheme and Life Assurance
- A flexible benefits programme including the option to buy additional holidays and private health care
- Regular training and career development

**The RSK Group is an equal opportunities employer**

Administration&support #laboratory #rskfamily

We are Envirolab, a Manchester-based company providing contaminated land laboratory services for environmental consultants, site investigation and civil engineering contractors and local authorities, nationally and internationally. We were the first UK laboratory to be accredited for the analysis of dioxins and furans, thus establishing the ethos for technical and quality standards that remains our benchmark. We are accredited to ISO 17025 and MCERTS.

Our company provides an online facility that enables clients to view real-time results as soon as they become available and to access previously reported projects. We have a licence to accept soil from anywhere in the world to support clients that work internationally. Our highly qualified analytical chemists, along with experienced civil and environmental engineers, differentiates us from other laboratories in its field. Providing same
- and next-day delivery of sample containers, wet can organise courier collection of samples to ensure a smooth service for all clients.

Envirolab is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.

At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.

Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.

We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.

By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.

If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?

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