Career Launch: Assistant Manager Apprenticeship

6 days ago

Grays, Thurrock, United Kingdom ASK Italian Full time
About ASK Italian

At ASK Italian, we're passionate about delivering exceptional dining experiences that showcase our Italian heritage. Our restaurants are vibrant, energetic spaces where our team members are the heart of everything we do.

Job Summary

We're seeking an ambitious and enthusiastic individual to join our team as an Assistant Manager Apprentice. This is an exciting opportunity to launch your career in the hospitality industry and develop the skills and knowledge needed to succeed in a fast-paced, dynamic environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring that every guest feels welcome and valued.
  • Work collaboratively with our back-of-house team to deliver seamless service and maintain high standards of quality and presentation.
  • Take ownership of restaurant operations, ensuring that all areas are fully set for service and that orders are taken and queries are dealt with efficiently.
  • Develop strong menu knowledge and be able to make recommendations to customers, anticipating their needs and preferences.
  • Handle customer complaints professionally and effectively, ensuring that every guest leaves feeling satisfied and valued.
What We Offer
  • A comprehensive training program, including a fully accredited Level 3 Apprenticeship Certificate in Hospitality Supervision.
  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A range of benefits, including 50% discount on food and drink, free meals on shift, and access to our online employee hub.
  • A dynamic and supportive team environment, with opportunities to develop new skills and take on new challenges.
Requirements
  • A passion for delivering exceptional customer service and a desire to learn and develop new skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • A strong work ethic and a willingness to take ownership of tasks and responsibilities.
  • A commitment to maintaining high standards of quality and presentation, with a focus on delivering exceptional dining experiences.

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